Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Offers excellent problem-solving and communication skills for providing highest level of customer service.
Overview
4
4
years of professional experience
Work History
Remediation Specialist
Microbial Remediation Solutions
03.2022 - 05.2023
Provided training on hazardous material or waste cleanup procedures and technologies.
Accurately read blueprints and job specifications to plan completion of each job.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Service Agent
Enterprise Car Rental
10.2021 - 03.2022
Maintained well-developed relationships with customers and fellow employees using strong problem-solving and positive engagement skills.
Pleasantly greeted customers and asked open-ended questions to better determine needs.
Performed routine maintenance on vehicles.
Removed stains on carpeting and sprayed interior with air freshener.
Server
The Old Spaghetti Factory International Inc.
07.2019 - 03.2022
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Anthony's Homeport
06.2021 - 10.2021
Cultivated warm relationships with regular customers.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Explained menu items and suggested appropriate options for food allergy concerns.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Associate of Arts - Interior Design
Bellevue College
Bellevue, WA
06.2025
High School Diploma -
Mountlake Terrace High School
Mountlake Terrace, WA
06.2019
Skills
Customer Satisfaction
Creative Solutions
Customer Relationship Management
Prioritization
Customer Service
Effective Communication
Customer Experience
Calm and Professional Under Pressure
Vehicle Detailing
Sales and Upselling
Timeline
Remediation Specialist
Microbial Remediation Solutions
03.2022 - 05.2023
Service Agent
Enterprise Car Rental
10.2021 - 03.2022
Server
Anthony's Homeport
06.2021 - 10.2021
Server
The Old Spaghetti Factory International Inc.
07.2019 - 03.2022
Associate of Arts - Interior Design
Bellevue College
High School Diploma -
Mountlake Terrace High School
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