Anthony Burley
New Baltimore
Summary
Proactive team member with experience in fast-paced environments, skilled in time management and workflow optimization. Proven ability to enhance customer satisfaction through collaborative efforts and adherence to safety practices.
Overview
1
1
year of professional experience
Work History
Technician
Discount Tire
Chesterfield
09.2025 - Current
- Executed tire installations and rotations with precision and care.
- Collaborated with team members to streamline workflow processes.
- Maintained cleanliness and organization of work area to ensure safety.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
server
Applebee's Grill + Bar
Shelby
07.2025 - 09.2025
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Processed customer orders efficiently, minimizing wait times and improving satisfaction.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Restocked supplies regularly to support seamless service flow.
- Participated in team meetings to discuss menu changes and service improvements.
- Adapted to changing customer demands and preferences to improve service delivery.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
Front Counter Crew Member
McDonald's
New Baltimore
01.2025 - 06.2025
- Assisted customers with menu selections, ensuring satisfaction and promoting daily specials.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with team members to efficiently fulfill orders during peak hours.
- Resolved customer issues quickly, ensuring positive experiences and repeat business.
- Assured compliance with health and safety regulations in food handling and preparation.
- Facilitated smooth operation of front counter during high-demand periods.
- Greeted customers in a friendly and courteous manner, providing excellent customer service.
- Cleaned work areas regularly throughout shift including counters, equipment, floors.
- Restocked supplies such as napkins, utensils, and condiments when needed.
- Responded promptly to customer complaints or concerns in a professional manner.
- Organized the front counter area to ensure an efficient workflow.
Education
High School Diploma -
Lanse Cruese High School North
Chesterfield, MI05-2025
Skills
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Equipment maintenance
- Order processing
- Workflow optimization
- Safety compliance
- Problem solving
- Multitasking and organization
- Maintenance and repairs
- Loading and unloading
- Issue resolution
- Relationship building
- Customer interaction
Timeline
Technician
Discount Tire
09.2025 - Current
server
Applebee's Grill + Bar
07.2025 - 09.2025
Front Counter Crew Member
McDonald's
01.2025 - 06.2025
High School Diploma -
Lanse Cruese High School North