Anthony Burns
Naperville,IL
Summary
I am currently working towards my Associate's degree in Business Management at Waubonsee Community College, with plans to continue my education at a university. My passion for sales stems from my outgoing personality and strong communication skills. I thrive in team environments and am always ready to embrace new opportunities. I am eager to leverage my experience in customer service and team management to contribute effectively in a professional setting.
Overview
6
6
years of professional experience
Work History
Server
Rosati's Pizza Bar
07.2022 - Current
- Consistently delivered high-quality service in a fast-paced environment, contributing to enhanced customer satisfaction.
- Streamlined order processing and table management, effectively reducing wait times.
- Fostered a collaborative team atmosphere, improving overall efficiency and morale..
Server/Line Cook
Macianos Pizza
01.2020 - 07.2022
- Improved customer communication protocols, significantly reducing order errors.
- Managed high-volume periods effectively, maintaining service quality and reducing customer complaints.
- Coordinated with kitchen and front-of-house staff to ensure seamless service delivery, boosting repeat customer rates.
Teacher/Caretaker
YMCA Safe Program
10.2018 - 01.2020
- Developed and implemented engaging after-school programs for children aged 8-14, enhancing participant satisfaction.
- Applied conflict resolution skills to manage and resolve issues, contributing to a safer and more supportive environment.
- Maintained a positive and patient demeanor, improving children's overall experience and retention rates.
Education
Business Management -
Waubonsee Community College
Sugar Grove, IL05.2024
Skills
- Leadership and Team Management
- Effective Communication
- Multitasking and Reliability
Timeline
Server
Rosati's Pizza Bar
07.2022 - Current
Server/Line Cook
Macianos Pizza
01.2020 - 07.2022
Teacher/Caretaker
YMCA Safe Program
10.2018 - 01.2020
Business Management -
Waubonsee Community College
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