Results-driven leader in warehouse operations, achieving recognition for enhancing team performance and operational efficiency. Developed training SOPs that empowered associates and streamlined processes, directly contributing to award-winning performance and continuous improvement in operations.
Overview
18
18
years of professional experience
Work History
Builds Group Lead
DSV - Contractor
01.2025 - Current
* Oversee and perform the placement of server racks on the datacenter floor utilizing laser measuring devices with 99% accuracy.
Oversee and perform the population of electronic components and install cabling into server racks by following the provided diagrams and schematics.
Execute daily inventory cycle counts and replenishment orders for critical spare parts on site at the data center.
Oversaw loading and unloading of inbound and outbound freight, managing shipping documents and records to ensure accurate and efficient processing.
Performed quality checks on inbound and outbound freight for accurate part numbers and quantities, ensuring materials met quality standards.
Process return shipments of various electronic components utilizing multiple warehouse management systems.
Operate various types of material handling equipment such as rack movers and electric pallet jacks.
Maintained team productivity by providing instruction and guidance during training sessions to enhance skills and operational efficiency.
Group Leader
L Brands - Bath & Body Works - DC9
Lockbourne, OH
01.2023 - 01.2025
Led by example, demonstrating commitment to the company's mission and consistently delivering high-quality work.
Developed a collaborative work environment through open communication (email, teams, phone) and regular team meetings, enhancing overall group performance.
Monitored group performance, analyzing data to identify improvement areas and providing actionable feedback.
Delegated tasks strategically by setting up daily plan and flowing associates and monitoring progress for timely completion.
Established personal goals for associates and facilitated role expansion to enhance individual contributions.
Created SOPs and trained new associates for facility launch.
Assisted in training my Back Half Group Lead counterpart and new 2nd shift Group Leader.
Completed all end-of-day tasks, including closing loads, communicating with the next shift, sending emails, and preparing the schedule for the following day.
Received Standing "O" Award for exceptional performance and dedication.
Inbound/Palletize Seasonal Supervisor - Shipping
Bath and Body Works, Limited Brands
Columbus, OH
09.2024 - 12.2024
Oversaw daily operations of the department, ensuring workflow efficiency and timely task completion.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Enhanced team communication by holding regular meetings and fostering open dialogue among members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Presented daily performance statistics and projections during startup meetings to inform team decisions.
Participated in daily team staff meetings across the company, calculated stats for the day, and engaged supervisors and senior managers in the daily game plan.
Developed staff skills through targeted training programs, improving performance and creating career growth opportunities; collaborated with the training coordinator to create a training tracker for better visibility.
Seasonal Group Leader
L Brands - Bath And Body Works - SB1
Columbus, OH
09.2022 - 12.2022
Managed daily schedule rotation while reducing downtime, hitting the rate, and helping create a successful 4th shift peak season.
Facilitated seasonal supervisor, clerical, and seasonal team through clear communication of Shipping Building processes and procedures.
Instructed associates on RF unit operations to improve workflow efficiency.
Completed daily tasks to prepare next shift for successful operation.
Communicated and continued special projects with the previous shift to ensure completion.
Outbound Warehouse Associate
L Brands - Bath And Body Works - SB1
Columbus, OH
09.2018 - 12.2022
Collaborated with outbound loading teams to consistently meet or exceed daily performance targets.
Trained associates on RF units, palletizing, stacking, and trailer protocol to enhance operational readiness.
Followed safe handling processes for different types of loads and materials.
Gained hands-on experience in clerical duties as a billing office and clerical associate, facilitating transition to seasonal roles.
Seasonal Clerical Associate
L Brands Inc. - Bath And Body Works - SB1
Columbus, OH
09.2021 - 12.2021
Developed daily plans for seasonal associates to ensure task completion.
Assisted Supervisor in streamlining daily operations for improved workflow.
Ensured tasks met their deadline before the end of shift.
Directed tasks and organized special projects to enhance team collaboration.
Earned Standing "O" Award.
Clerical Associate - 2nd
Lululemon Athletica
Groveport, OH
02.2015 - 06.2017
Released task waves and assigned tasks to streamline workflow.
Assigned daily duties and special projects to team members to ensure smooth operations.
Troubleshot issues with pick tasks and researched and logged short quantities of products.
Trained new employees on RF unit and headset for picking tasks and filling active cases.
Communicated with other departments and set up daily game plan and end of day email department when primary Group Leader is not available.
Picked and manifested units on both sides of clothing and yoga mats.
Studied Manhattan functions relevant to job responsibilities. functions associated with duties.
25U Signal Support Systems Specialist
US Army National Guard
Columbus, OH
02.2009 - 02.2015
Managed COMSEC and non-COMSEC communication equipment, performing routine programming and troubleshooting on over 60 radios to maintain operational capability.
Installed and maintained communication equipment, ensuring systems remained operational for mission readiness.
Trained personnel in equipment usage and troubleshooting procedures.
Supported technical issues for Tactical Operations Center, including printer faults, login problems, and inventory tracking.
Proficient with Harris and MBITR radio setup and procedures
Represented S6 communications sergeant during operational meetings.
Contributed to the 303rd Security Forces Assistance Team (SFAT).
Supported MWR (Morale Welfare and Recreation) computer room operations.
Accounted for over 1.5 million dollars’ worth of equipment, ensuring compliance with inventory and security protocols.
Deployment Technician
Insight Technology
Columbus, OH
04.2014 - 08.2014
Tech Refresh Phase III UNISYS/DFAS
Migrate data and applications to windows 7 Enterprise
- Added additional software from the previous shift
- Deploy new equipment while collecting and keeping inventory of old equipment
- Provided Customer Service with issues and follow ups (QA)
- Update delivery report which consists of new and old asset numbers
-QA update user location status
-Erased data from hard drives of old assets to ensure security from old assets
Configured network devices to ensure reliable connectivity and functionality.
Migrate data and applications to windows 7 Enterprise.
Provided Customer service through remote assistance, phone and in person.
Managed inventory of equipment and supplies, supporting operational efficiency through organized tracking and replenishment.
Recorded and organized labels on hard drives for tracking purposes.
Migration support analyst
TEKsystems
Columbus, OH
02.2014 - 05.2014
- Successfully completed Windows 7 Migration Project
- Install new image of windows 7 on laptop and desktop HDs
- Migrate data and applications to windows 7 professional
- Active Directory Management and Administration.
- Install newly imaged HD into the laptop setup and configure the laptop.
- Troubleshoot issues with end users
-Integrate data onto personal/ master spreadsheets. Used Altiris for software discovery and pushing software onto laptops/desktops.
- Provided technical assistance for VPN connectivity issues- Tested Users VPN and fixed issue- Finished user Migration in a timely manner.
- Resolved migration-related inquiries through effective communication with users via phone and email.
Provided technical support for software and hardware issues in diverse environments.
Analyzed user requirements to deliver effective solutions for system challenges.
Collaborated with cross-functional teams to troubleshoot and resolve customer inquiries.
Education
Bachelor of Science - Computer And Information Systems
DeVry University
Columbus, OH
06-2009
Skills
Warehouse management systems
Warehouse management tools
Inventory management
Material handling equipment
Microsoft Suite proficiency
Employee development
Relationship building
Continuous improvement
Timeline
Builds Group Lead
DSV - Contractor
01.2025 - Current
Inbound/Palletize Seasonal Supervisor - Shipping
Bath and Body Works, Limited Brands
09.2024 - 12.2024
Group Leader
L Brands - Bath & Body Works - DC9
01.2023 - 01.2025
Seasonal Group Leader
L Brands - Bath And Body Works - SB1
09.2022 - 12.2022
Seasonal Clerical Associate
L Brands Inc. - Bath And Body Works - SB1
09.2021 - 12.2021
Outbound Warehouse Associate
L Brands - Bath And Body Works - SB1
09.2018 - 12.2022
Clerical Associate - 2nd
Lululemon Athletica
02.2015 - 06.2017
Deployment Technician
Insight Technology
04.2014 - 08.2014
Migration support analyst
TEKsystems
02.2014 - 05.2014
25U Signal Support Systems Specialist
US Army National Guard
02.2009 - 02.2015
Bachelor of Science - Computer And Information Systems