Bridgette Ramsey
Franklin,IN
Summary
Experienced with managing diverse tasks and responsibilities efficiently. Utilizes strong organizational skills and problem-solving techniques to ensure timely project completion. Knowledge of team collaboration and adaptability to meet dynamic work demands.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Lead Tasker
DHL
Whiteland, IN
10.2024 - Current
- Executed task assignments based on operational needs, to maintain workflow, and team capabilities effectively.
- Assisted in DILO testing and the production of work instructions
- Adapted quickly to changing priorities or unforeseen challenges, demonstrating flexibility and resilience under pressure.
- Resolved customer inquiries promptly, improving service response times and satisfaction.
- Resolved technical issues promptly, reducing downtime and improving user satisfaction levels.
- Trained new hires on company-specific software tools, ensuring seamless integration into the team''s workflow.
- Collaborated with cross-functional teams to develop innovative solutions for business challenges.
Machine Operator/Quality Inspector
Swiss Labs Machine & Engineering
Franklin, IN
10.2022 - 10.2024
- Perform dimensional inspections on machined and assembled parts at various stages of the production process, utilizing hand inspection measuring tools, and coordinate measuring machines
- Operated and maintained CNC machines
- Followed blueprints, work orders, or other specifications to set up machines for production runs
- Monitored machine operations during production to detect any issues or malfunctions and took corrective actions promptly
- Assisted in the training of new machine operators on equipment operation procedures and safety guidelines
- Troubleshot mechanical issues by analyzing symptoms, diagnosing root causes, and implementing appropriate solutions
Supervisor
Premier Staffing Solutions, Inc.
Salisbury, NC
06.2022 - 11.2022
- Worked collaboratively across departments to successfully achieve goals and expectations.
- Provided leadership and training to accomplish production objectives to all employees for Safety, Quality, Production, Packaging, and Maintenance.
- Coordinated production activities with other departments to ensure production goals/objectives are accomplished in a timely and cost-effective manner.
- Acted as first point of contact for operators regarding mechanical failure or production issues
- Worked with operations team to ensure vacancies are covered for any planned/unplanned.
- Worked with Human Resources in reporting excused/unexcused absences as necessary
- Prepared and reviewed employees worked hours for submission to payroll.
- Established and monitors shift performance for safety, quality, and production standards
- Assisted in hiring / firing process for employees'
- Flexible, detail oriented, and ability to multitask.
- Presented reports and projects to all levels of management.
- Directly supervised and managed a team of 20-40 employees'
Quality Control Inspector
Keronite Management Group
Greenwood, IN
08.2021 - 02.2022
- Carried out quality assessment measures of all the products ready to be shipped
- Take a thorough look at the plans, specifications, and blueprints to understand the product requirements
- Resolving quality-related issues adhering to deadlines
- Providing training to the quality assurance team
- Design an efficient design protocol which can be used across all domain
- Prepare documentation of the inspection process, which includes detailed reports and performance records
- Recommend improvement measures to the production process to ensure quality control standards are met
- Guide the production team about the quality control issues to enhance the quality of parts
- Monitor the production phase at various levels
Package Handler
FedEx Express
Indianapolis, IN
06.2021 - 08.2021
- Sorted and categorized packages for efficient distribution within tight timelines.
- Loaded and unloaded freight safely to optimize warehouse space and workflow.
- Monitored package integrity during handling processes to ensure quality standards.
- Followed safety protocols consistently while performing manual handling tasks.
Equipment Operator
Ulta DC
Greenwood, IN
01.2021 - 05.2021
- Operated various equipment safely and efficiently to meet production targets daily.
- Monitored equipment performance to identify and resolve operational issues promptly.
- Followed safety protocols meticulously while conducting routine maintenance on machinery.
- Adhered to work instructions for setup, operation, and shutdown procedures consistently.
Forlift Operator
PK USA
Shelbyville, IN
09.2018 - 11.2020
- Forklift certified
- Maintained a clean and safe work area at all times
- Followed all PPE and warehouse rules
- Unloaded materials at designated locations for best availability
- Safely operated lifting equipment including, cherry picker, stand up and sit down forklifts
Education
High School Diploma -
Perry Meridian High School
Indianapolis, IN01-2013
Skills
- Strong work ethic
- Customer service
- Time management
- Computer skills
- Organizational skills
- Warehouse management systems
- Team leadership
Certification
Forklift Certification
Timeline
Group Lead Tasker
DHL
10.2024 - Current
Machine Operator/Quality Inspector
Swiss Labs Machine & Engineering
10.2022 - 10.2024
Supervisor
Premier Staffing Solutions, Inc.
06.2022 - 11.2022
Quality Control Inspector
Keronite Management Group
08.2021 - 02.2022
Package Handler
FedEx Express
06.2021 - 08.2021
Equipment Operator
Ulta DC
01.2021 - 05.2021
Forlift Operator
PK USA
09.2018 - 11.2020
High School Diploma -
Perry Meridian High School