Anthony Carroll
Summary
Dedicated and motivated team asset with a proven track record of consistently providing exceptional customer service. Possessing advanced understanding of the airline industry, with six years of experience in the travel industry. Continuously striving to utilize strong interpersonal skills and a great work ethic, committed to being a valuable addition to any team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Aircraft Ground Coordinator
JetBlue Airlines
10.2017 - 01.2023
- Operate multiple aircraft systems such as aircraft power unit, electrical, hydraulic and breaking systems
- Communicate with both the air traffic control tower and local ramp control to successfully reposition aircraft on the tarmac which includes active taxiways and runways
- Aid in securing and supporting aircraft in remote locations which includes the operation of ground service equipment (power units, air stairs, and air carts, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
- Operate terminal jet bridges
- Responsible for pre and post move safety inspections
- Update and log all tug moves in database
- Perform all ground and airport job functions as requested
- Adhere to all safety guidelines
- Able to work in all types of weather conditions
- Works in a ramp environment
- Operates external aircraft equipment
- Guides aircraft to and from aircraft parking.
Transportation Security Officer
Department of Homeland Security
11.2016 - 01.2017
- Thorough and precise when performing security screening; consistently provide accurate and high-quality work
- Work quickly and proactively adjust stations and staffing levels to ensure screening processes are completed swiftly
- Polite and friendly with the ongoing traveling public, commitment to continuous improvement of services
- Anticipate and take steps to prevent counter-productive confrontations
- Deftly manage and resolve conflicts in a constructive manner
- Manage a high volume of work by balancing competing deadlines and priorities effectively amongst a variety of diverse tasks
- Operate security equipment such as passenger and baggage X-ray technology, explosive trace detection, passenger screening wands, magnetometer/ walk through metal detector, two-way radios
- Possess in-depth knowledge of current standardized operating procedures (SOPs).
Handler
FedEx Express
02.2015 - 04.2015
- Basic Duties ensure the use of safety procedures when handling packages, load/unloading aircraft
- Containers and company vehicles in a safe and efficient matter, downloaded and unloaded selected product for specific Routes according to pick sheets
- Delivery vans per shift
- While locating sorting information on
- Packages according to their destination and working as a team to get the job done timely and safe.
Building Maintenance
Walden Sierra Behavioral Health Clinic
03.2013 - 02.2015
- Basic Duties that were performed, fixing and troubleshooting building appliances
- Kept a clean and sanitized work environment
- Assisted with client's linen and other needs, received and replenishing Inventory while using the necessary Equipment for each job functions
- Working with fellow coworkers as a team to complete certain tasks, getting each task done timely and Accordingly to the satisfactory Standard
- Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards
- Troubleshot equipment problems using tools such as multi-meters and general hand-tools
- Installed equipment and systems on time and on schedule
- Stooped, climbed ladders and lifted heavy loads during set-up for events
- Changed lamps and ballasts and tested electrical circuitry.
Driver/Transportation Agent Customer Service
United Airlines Chelsea Food Service Newark Liberty International Airport
04.2009 - 03.2013
- Assignment's: Packs and checks flights Loads and off loads food, beverage and equipment into vehicles and On/off aircraft drives catering vehicle and properly positions to aircraft Checks and assures vehicle is in operable Condition Informs manager of any maintenance needs or mechanical problems with vehicle Packs, organizes and Secures equipment into carriers and places onto carts Cleans and maintains catering vehicles clean work area Handle sanitizing chemicals Assist in preparing ice and dry ice for flights Drive hi-lift cargo vehicle and cargo Vans Operate forklift, hand truck and pallet jack Support unit in the Supply Chain Optimization initiative Performed Other duties as assigned Time management superior work technique team work communication with dispatch Complying with a safe work environment.
Dock-worker
FedEx Ground
09.2012 - 01.2013
- Performed freight handling using appropriate motorized and manual equipment, including but not limited to: Forklift, pallet jack and hand truck
- Verify documentation matches freight description, using current electronic or Manual system secure freight inside trailers using appropriate tools and supplies (e.g
- Pallets, straps, rope)
- Recoup/repair damaged freight when necessary
- Verify and complete required Documentation and reports comply with all applicable laws/regulations, as well as company policies/procedures
- Performed other duties as required
- Completed 4-hours OSHA training in FedEx data base
- Worked at a rapid pace to meet tight deadlines
- Unloaded cargo from truck with hand trucks and pallet jacks.
Ramp-agent/Safety Coordinator
Aircraft Service International Group Newark Liberty International Airport
10.2008 - 04.2009
- Checked baggage and collected baggage charges
- Picked up and transported cargo and baggage to and from aircraft
- Protected customers' baggage from loss, theft and damage by handling them properly
- Calculated load weights for Different aircraft compartments, using charts and computers
- Completed all post-flight duties
- Inspected aircraft for Defects and malfunctions, according to pre-flight checklists
- Loaded and offloaded luggage and cargo with the use of conveyor belts or forklifts
- Maintained ramp and warehouse areas
- Marshaled and pushed back aircraft
- Monitored the arrival, parking, refueling, loading and departure of all aircraft
- Ensured compliance with all Federal, State, Local, and foreign regulations
- Ensured that all company procedures and Federal Aviation Regulations were adhered to.
Warehouse Receiver
Macy's Inc.
09.2008 - 12.2008
- Warehouse - receiving merchandise
- Stocking and inventory
- Replenishing Sales floor with merchandise when needed
- Maintained accurate stock records and schedules
- Followed proper selection procedures as established by the company
- Worked at a rapid pace to meet tight deadlines
- Verified and recorded the count and condition of cargo received
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate
- Evaluated and reconfigured systems to support Customer service and operational goals.
Education
Criminal Justice/Performing Arts
Rutgers University/Essex County College
Newark, NJHigh School Diploma - Varied
Frank H Morrell High School
Irvington, NJ06.2008
Skills
- Automotive
- Basic
- Client
- Delivery
- Documentation
- Financial
- Forklift
- Hand truck
- Inventory
- Mechanical
- Optimization
- Pallet jack
- Pick
- Policies
- Positioning
- Express
- Radio
- Receiving
- Safety
- Sales
- Sorting
- Supply
Accomplishments
- Protective Services
Highlight
- Safety-oriented
- Team player
- Corporate aviation
- Courier
- Great work ethic
- Communicate effectively
- Adaptable
References
References upon request
Certification
Aircraft Ground Coordinator
Dot medical card
Timeline
Aircraft Ground Coordinator
JetBlue Airlines
10.2017 - 01.2023
Transportation Security Officer
Department of Homeland Security
11.2016 - 01.2017
Handler
FedEx Express
02.2015 - 04.2015
Building Maintenance
Walden Sierra Behavioral Health Clinic
03.2013 - 02.2015
Dock-worker
FedEx Ground
09.2012 - 01.2013
Driver/Transportation Agent Customer Service
United Airlines Chelsea Food Service Newark Liberty International Airport
04.2009 - 03.2013
Ramp-agent/Safety Coordinator
Aircraft Service International Group Newark Liberty International Airport
10.2008 - 04.2009
Warehouse Receiver
Macy's Inc.
09.2008 - 12.2008
Criminal Justice/Performing Arts
Rutgers University/Essex County College
High School Diploma - Varied
Frank H Morrell High School