SYED NAVEEZ
Bengaluru,KA
Summary
I am an experienced professional with four years of expertise in content moderation and sales, focusing on customer relationship management and sales strategy, having successfully managed 150 active accounts to enhance app safety on the BIGO video call platform and contributed to a 25% increase in market share through a comprehensive customer engagement program, while demonstrating a strong interest in improving user safety and experience through effective content moderation and sales strategies, and a proven track record of managing diverse accounts and achieving significant market share growth in the automotive and insurance sectors, reflecting my commitment to providing valuable insights and solutions, and I am genuinely motivated by the alignment of my values with the emphasis on community engagement and safety, eagerly anticipating the opportunity to contribute positively to the team.
Overview
7
7
years of professional experience
Work History
Sales Coordinator
Jublily supermarket LLC
Al Quoz, Dubai
01.2023 - Current
- Consistently met sales targets and contributed to revenue growth.
- Built strong customer relationships through exceptional service.
- Maintained a clean and organized sales floor.
- Promoted loyalty programs to foster customer retention.
- Participated in promotional activities to boost sales.
- Stayed updated on product knowledge to provide informed advice.
- Boosted client retention rate by 35% through personalized sales strategies and follow-up initiatives.
Patrolling Officer - App Management
ECPL company
Bengaluru, Karnataka
01.2019 - 01.2021
- Developed and implemented content moderation systems proactive to identify and mitigate sensitive content on BIGO video call.
- Managed 150 active patrolling officer accounts within the app.
- Collaborated with cross-functional teams to improve content moderation strategies.
- Enforced community guidelines to maintain a safe and positive user experience.
Bangalore Motors
- Assessed vehicle conditions and developed optimal disposition strategies.
- Sourced and acquired vehicles for online insurance auctions.
- Managed vehicle sales through dealer and salvage buyer networks.
- Overhauled vehicles to maximize resale value.
- Negotiated profitable deals to optimize returns on investments.
- Dealerships with Companies
Education
Pre- university education - HEBA
Acharya college
01.2017
Skills
- Customer relationship management
- Sales strategy expertise
- User experience enhancement
- Content moderation skills
- Sales target achievement
- Point-of-sale proficiency
- Communication
- Interpersonal Skills
- Attention to Detail
- Time Management
- MS Office
- Problem-solving
- Manual Dexterity
- Customer Relationship Management
- Sales
- Content Moderation
- Automotive
- Electronics
- Parts Management
- Product Knowledge
- Estimating and Pricing
- Vehicle Maintenance and Repair
- Negotiation
- Market Knowledge
- Adaptability
- Cash Handling
- Merchandising
Accomplishments
- Enhanced App Management: Engaged 150 officers to enhance app safety.
- Achieved Market Share Growth: Expanded market share by 25% strategically.
- Account Management Expertise: Managed 150 active accounts effectively, enhancing content moderation.
- Customer Retention Improvement: Boosted client retention by 35% with personalized sales strategies.
- Patrolling Efficiency: Managed 150 officer accounts in 2 years effectively.
- Sales Pipeline Expansion: Expanded sales pipeline by 20% through targeted strategies.
Languages
- English
- Hindi
- Urdu
- Kannada
- Kannada
Timeline
Sales Coordinator
Jublily supermarket LLC
01.2023 - Current
Patrolling Officer - App Management
ECPL company
01.2019 - 01.2021
Bangalore Motors
Pre- university education - HEBA
Acharya college