Anthony Castiglia
Nassau,NY
Summary
To obtain a management position with a progressive company that respects diversity, demands responsibility, and rewards integrity and to combine all current skills and abilities with an organization that encourages their employees to continue learning and training to achieve personal successes that transcend into the workplace and ultimately promotes an efficient and effective workplace where customer satisfaction is second to none.
Overview
13
13
years of professional experience
Work History
Uber Driver
Uber
Albany, NY
06.2023 - Current
- Driven over 1000 riders to their destinations.
- Provided all riders with enjoyable riding experiences.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Supervisor2
UPS
Latham, NY
11.2022 - 06.2023
- Supervised night sort ensuring operations ran smoothly.
- Assisted in sorting packages to proper destinations.
- Assisted in sorting packages to proper destinations
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manuals to use for reference.
Manager
Stewart's Shops
Valatie, NY
08.2022 - 11.2022
- Operated cash registers, conducted audits, and made bank deposits.
- Provided great customer service to customer needs.
- Made and maintained food and beverages according to food safety standards.
- Made all deliveries available to customers quickly and efficiently.
- Reconciled bills of vendors along with working with vendors to maximize profits.
- Created schedules three weeks in advance based on availability
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Store Manager
Dollar Tree
Glenmont, NY
05.2011 - 06.2022
- Began at Dollar Tree as an entry-level employee as part-time employment in high school.
- Mastered entry-level job duties and was promoted to full-time after graduation.
- Promoted to Store Manager and have mastered below job duties.
- Maintained high level of excellent customer service.
- Compute sale prices, discounts, purchases, and process returns and exchanges.
- Balanced cash drawers and making bank deposits.
- Enforced health, safety, and security at all times for guests, employees, and merchandise at all times.
- Received shipments and ensure their proper placement to maintain safe and well-stocked stores.
- Payroll functions, including maintaining payroll records, timekeeping information, paperwork, attendance records, and submitting payroll promptly.
- Scheduling employees to ensure customers are served at all times.
- Implemented all operational and merchandising direction that is communicated from Store Support Center.
- Recruited, hired, trained, and developed new employees to maintain positive working environment.
- Maintained high standard of merchandising, placement, store signage, and proper display techniques to create inviting atmospheres for customers.
- Used tools available to monitor and confront all aspects of store internal and external shrink.
- Creative problem-solving in areas of associate development, maximizing sales potential, controlling expense, merchandise displays, and store signage placement.
Education
Associate of Science - Computer Science
Hudson Valley Community College
Troy, NY2013
Bachelor of Science - Business
SUNY Empire State College
Saratoga Springs, NY12.2024
High School Diploma -
Columbia High School
East Greenbush, NY05.2011
Skills
- Microsoft Office (10 years)
- Leadership Experience (10 years)
- Communication (10 years)
- Customer Service (8 years)
- Merchandising (8 years)
- Retail Management
- Store Management Experience
Timeline
Uber Driver
Uber
06.2023 - Current
Supervisor2
UPS
11.2022 - 06.2023
Manager
Stewart's Shops
08.2022 - 11.2022
Store Manager
Dollar Tree
05.2011 - 06.2022
Associate of Science - Computer Science
Hudson Valley Community College
Bachelor of Science - Business
SUNY Empire State College
High School Diploma -
Columbia High School
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