Anthony Cataldi
St. Cloud,FL
Summary
Driven professional with a diverse background, including a pivotal role at New Beginnings Educational Center, where I enhanced classroom management and student support. Skilled in patient-focused care and effective communication, I excel in environments requiring problem-solving and a team player mentality. Demonstrated success in improving processes and fostering positive relationships across various sectors.
Overview
8
8
years of professional experience
Work History
Paraprofessional
New Beginnings Educational Center
04.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Front Desk Agent
Hilton Garden Inn Hotel
10.2022 - 08.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Dental Assistant
Remedy Dentistry
12.2019 - 10.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Sales Associate
Bestbuy Retail Store
07.2017 - 11.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Host
Red Robbin
02.2016 - 06.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
Bachelor of Arts - Educational Studies
SUNY Empire State College
Saratoga Springs, NY05.2024
GED -
Susan E Wagner High School
Staten Island, NY09.2011
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Teacher Support
- CPR and First Aid
- Computer Skills
- Patient relationship building
- Patient-focused care
- Vital signs monitoring
- Listening Skills
- Problem-Solving
- Team player mentality
Timeline
Paraprofessional
New Beginnings Educational Center
04.2024 - Current
Front Desk Agent
Hilton Garden Inn Hotel
10.2022 - 08.2023
Dental Assistant
Remedy Dentistry
12.2019 - 10.2022
Sales Associate
Bestbuy Retail Store
07.2017 - 11.2019
Host
Red Robbin
02.2016 - 06.2017
Bachelor of Arts - Educational Studies
SUNY Empire State College
GED -
Susan E Wagner High School