Anthony Catucci
West Caldwell,NJ
Summary
Detail-oriented Owner/Operator with over 40 years of experience in the food industry. Assisted roughly 750 clients daily in a busy store. maintained a pleasant atmosphere and clean store floor of over 4500 square feet with zero accidents. Seeking to provide customer service and product knowledge for your corporation.
Overview
1
1
Language
40
40
years of professional experience
Work History
Owner
Chestnut Hill Market
10.1984 - 03.2022
- Developed vendor relationships to optimize supply chain processes and reduce costs.
- Managed daily operations, ensuring efficient inventory management and product quality.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Prepare and serve deli items, including slicing meats, making sandwiches, and assembling platters.
Produce Manager
Foodtown
09.1982 - 10.1984
- Oversaw daily operations of the produce department, ensuring optimal inventory levels and product quality.
- Streamlined inventory management processes to reduce waste and improve product freshness.
- Trained and mentored staff on best practices for handling and displaying fresh produce.
- Developed relationships with local suppliers to enhance product offerings and support community engagement.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Assisted customers with produce questions.
- Purchased produce following guidelines of the marketing plan.
- Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Selected items for specials and marked down items to reduce losses.
- Maintained produce area and kept produce storage area clean and sanitary.
- Trained and supervised produce staff for optimal performance and adherence to company policies.
Education
High School Diploma -
Orange High School
Orange, NJSkills
- Retail operations
- Business management
- Sales strategy
- Customer service
- Quality assurance
- Staff management
- Staff hiring
- Recruitment
- Scheduling
- Customer relations
- Small business operations
Languages
Italian
Native or Bilingual
Timeline
Owner
Chestnut Hill Market
10.1984 - 03.2022
Produce Manager
Foodtown
09.1982 - 10.1984
High School Diploma -
Orange High School