ANTHONY CERDA
Frisco,TX
Summary
Motivated Claims Adjuster with a valid adjusting license and strong ability to analyze information, communicate clearly, and handle sensitive situations professionally. Brings proven reliability, customer service strengths, and a strong willingness to learn industry standards and claims processes. Ready to contribute to a fast-paced claims team and grow within the insurance field.
Overview
17
17
years of professional experience
Work History
Driver
Uber
Dallas, USA
01.2024 - Current
- Provided safe and reliable transportation to passengers across diverse locations.
- Maintained cleanliness and organization of the vehicle for passenger comfort.
- Communicated effectively with passengers to ensure a pleasant ride experience.
Customer Service Representative
Next Gen Leads
San Diego, USA
09.2019 - 01.2026
- Assisted clients in navigating health insurance options and benefits.
- Processed applications and maintained accurate client records in the system.
- Coordinated with healthcare providers to verify coverage and eligibility details.
- Worked collaboratively with other departments to ensure timely resolution of customer issues.
Barber
Supercuts Hair Salons
San Diego, USA
02.2009 - 07.2019
- Delivered exceptional customer service to enhance client satisfaction experience.
- Followed safety protocols for sanitizing equipment and maintaining hygiene standards.
- Established a professional relationship with clients by providing quality haircuts and styling services.
Education
Certification Completed - Texas All Lines Adjuster Pre-Licensing Course
Department of Insurance Texas
Barber License -
Cosmology & Beauty
Skills
- Report writing
- Documentation
- Understanding of policy coverage
- Basic claims processing
- Estimating and damage assessment
- Ability to read and interpret insurance policies
- Risk evaluation
- Customer account management
- Computer literacy (MS Office, claim software)
Timeline
Driver
Uber
01.2024 - Current
Customer Service Representative
Next Gen Leads
09.2019 - 01.2026
Barber
Supercuts Hair Salons
02.2009 - 07.2019
Certification Completed - Texas All Lines Adjuster Pre-Licensing Course
Department of Insurance Texas
Barber License -
Cosmology & Beauty