Anthony Chand

• Addressed all urgent staffing and payroll inquiries to ensure employees are paid in accordance with CBAs and other KP policies and guidelines.
• Interpreted coded timecard module that arise and processed timecards for payment on a bi-weekly basis.
• Generated daily reports describing variances between GRASP requirements and actual staffing needs.
• Documented discussions with staff and management to ensure that contract provisions are followed

• Collected patient meal and snack choices according to diet order via handheld electronic device.
• Offered patients alternative food and beverage selections and resolved problems and concerns utilizing patient care team, registered dietitian, nutrition clerk and management.
• Stocked floor nourishment, tray line supplies, printer paper supplies and chemical dispensers.
• Recorded all assigned data such as food storage temperatures, dishwasher temperatures, ph levels, meal counts, late trays and logged data in proper area.

• Greet new patients, families and visitors and show them to their room.
• Coordinated bed placement and bed readiness to ensure patients have a smooth transition when moving throughout the hospital.
• Assisted nursing unit staff and managers with secretarial and unit management duties.
• Prepared patient admissions and discharge packets.
• Scheduled patient transport via epic system to get patients ready for procedures and tests.
• Answered patients call system, telephone calls, relayed messages while maintaining confidentiality of all patients.
• Maintained office equipment including computers, telephones, printers and fax machines and paper supply.
• Assisted in multiple areas of the department during periods of peak patient care demands.

• Coordinated care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients.
• Accurately documented and routed calls to proper departments.
• Worked with care teams, patients, and outside facilities to obtain necessary information required for care.
• Obtained and updated insurance information.

• Identified and reported any reoccurring customer service issues to upper management.
• Ensured timely one-call resolution with customers.
• Managed customer inquiries by providing product information and processing orders.
• Utilized effective time management and prioritization skills in order to handle high volume of calls as quickly as possible .

• Performed clerical duties which included registering and scheduling patient examinations.
• Collected and documented patient information into epic system.
• Responded to patient inquires including explanations of exams and exam protocols.
• Processed patient referrals and insurance authorizations.
• Communicated protected health information via email, fax and phone to appropriate departments.

• Ordered supplies and materials needed for units.
• Made follow up appointments for patients as needed.
• Answered call system from nurses station and greeted patients and their family members.
• Prepared patient discharge packets and other documents for patients including transfers to other skilled nursing facilities.
• Assisted unit personal in use of electronic medical record and other systems; including acting as backup resource for any computer related issues.

• Collected patient meal and snack choices according to diet order via handheld electronic device.
• Offered patients alternative food and beverage selections and resolved problems and concerns utilizing patient care team, registered dietitian, nutrition clerk and management.
• Stocked floor nourishment, tray line supplies, printer paper supplies and chemical dispensers.
• Recorded all assigned data such as food storage temperatures, dishwasher temperatures, ph levels, meal counts, late trays and logged data in proper area.

• Observed patient food intake and reported progress and dietary problems to any available dietitian.
• Provided assistance to cook in preparation and service of meals.
• Sanitized carts after each use; operated dishwasher to wash all dishes, trays, & utensils; wash pots and pans, stored clean items according to established procedures.
• Stocked food and paper goods in storeroom area.

• Familiarized myself with operating kitchen equipment including slicing machines, food processors, and blenders to prepare recipes.
• Duties included setting up work stations including prep tables, service counters and steam tables.
• Served food to students while ensuring student satisfaction and anticipating their needs.
• Provided excellent customer service and positive attitude towards students.
• Adhered to company's safety policies and procedures including proper food safety and sanitation.
• Trained new hires on proper food handling techniques, serving protocols and time management.

• Operated office machines, such as adding, calculating, and duplicating machines.
• Operated computer terminal to input and retrieve data.
• Prepared issues, and sent out receipts, bills, policies, invoices, statements and checks.
• Compiled and maintained record of business transactions and office activities while performing other similar clerical tasks and utilizing knowledge of systems or procedures, copied data and compiled records and reports.
• Computed wages, taxes, premiums, commissions, and payments.
• Opened and routed incoming mail, answers correspondence, and prepared outgoing mail.
• Assisted and supported managers in performing various administrative tasks including but not limited to making eye contact with visitors and clients and resolving their inquires.
• Assisted accounting department in accounting functions.
• Handled office expenditure within budgetary limit.

• Attached Ekg electrodes to students in order to monitor their heart activity and removed them after tests were completed.
• Explained the function and process of a Ekg exam to students prior to exam.
• Monitored Ekg equipment and reported any malfunctions.
• Maintained inventory of supplies needed to perform Ekg tests.
• Monitored Ekg for any abnormal patterns.
• Positioned students correctly prior to testing.
• Monitored students comfort and safety during test.

• Along with other staff prepared dining and seating areas, by setting clean linens and setting silverware.
• Reviewed menu items, beverage lists and food menu specials with staff to make sure staff is properly prepared to attend to guests.
• Ensured guest satisfaction and made sure their dining experience was exceptional.
• Balanced cash registers at beginning and at end of shift.
• Assigned seating sections to serving staff and buss persons.
• Assisted guests with any issues in order to maintain guest satisfaction when other managers or supervisors were not around.
• Estimated food consumption through inventorying, and placing orders with suppliers and vendors.