ANTHONY CLEAVES
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
13
13
years of professional experience
Work History
Specialist Project Manager
AT&T
01.2016 - Current
- Lead end-to-end project management processes, including scope definition, project planning, risk management, deliverable tracking, contingency planning, timelines, and project closeout
- Manage cross-functional teams of internal stakeholders, consultants, and contractors, strategically delegating tasks and proactively addressing project challenges to ensure timely delivery
- Implement process improvements that have resulted in cost savings and enhanced operational efficiency
- Mentor colleagues on project management best practices, fostering collaboration and maintaining optimal performance across all stages of the project lifecycle
- Direct large-scale projects, including Fiber, ADI, Opt E WAN, IP Flex, AVPN, BOE, and Custom Route Changes, ensuring successful execution and client satisfaction
Senior Program Manager
The Select Group
01.2021 - 01.2023
- Managed a cross-functional team of 10 across three locations (London, Mumbai, New York), collaborating with business development, data analysis, operations, and marketing teams to drive program success
- Spearheaded the launch of multiple locations and grew office revenue by 200% within nine months, contributing to 20% of total company revenue
- Reduced development costs by 25% by streamlining related products into a unified solution
- Developed an Excel macro and standardized reporting templates, improving data collection processes and reducing turnaround time by 35%
- Led a team to resolve the leading cause of customer complaints, completing the project six months ahead of schedule
Program Manager
People’s Community Action Corp.
01.2012 - 01.2016
- Prepared and presented business cases, reports, and proposals to support the steering committee in making informed decisions, securing funding, and achieving key milestones throughout project lifecycles
- Conducted in-depth analysis of complex issues, identifying critical problems and trends, and translated findings into actionable insights for management
- Led project teams to ensure the successful launch of programs, maintaining standards, best practices, and delivery tools across all functions
- Cultivated strong relationships with stakeholders, including audit teams and senior risk/control functions, to ensure alignment and drive successful outcomes
Education
Master of Arts - Training And Development
Lindenwood University
Saint Charles, MO09-2012
Bachelor of Arts - Media Communications
Webster University
St. Louis, MO05-2010
Skills
- Project Management
- Cross-functional Team Leadership
- Process Improvement
- Data Analysis & Reporting
- Client and Stakeholder Relations
- Software & Tools
- Organizational Development
- Team Leadership
Volunteerexperience
[organization/initiative] to [describe any relevant experience]
Timeline
Senior Program Manager
The Select Group
01.2021 - 01.2023
Specialist Project Manager
AT&T
01.2016 - Current
Program Manager
People’s Community Action Corp.
01.2012 - 01.2016
Master of Arts - Training And Development
Lindenwood University
Bachelor of Arts - Media Communications
Webster University