Anthony Coleman
Mishawaka,IN
Summary
Experienced talent development professional with a strong background in employee training, performance management, and career development strategies. Demonstrated success in enhancing organizational effectiveness through targeted initiatives and fostering collaborative teamwork. Consistently succeeds in adapting to dynamic and fluid work environments. Exceptional communication, coaching, and leadership skills complemented by a deep understanding of talent management principles.
Overview
20
20
years of professional experience
Work History
Talent Development Specialist
University of Notre Dame
08.2021 - Current
- Developed and implemented onboarding and orientation programs for new employees. Achieving an overall experience rating of 4.9/5
- Collaborate with leadership to identify training and development needs, ensuring alignment with business objectives
- Design, deliver, and evaluate training programs to enhance employee skills, job performance, and career growth
- Facilitate workshops, webinars, and one-on-one coaching sessions to support employee development
- Manage performance management systems, providing feedback on employee development and performance improvement
- Measure training effectiveness using employee feedback, productivity improvements, and retention rates
- Support DEI initiatives by creating programs that foster an inclusive work environment and enhance employee engagement
- Developed and implemented onboarding and orientation programs for new employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Operations Specialist
University of Notre Dame
09.2018 - Current
- Plan and detail high-end events while overseeing the day-to-day operations of University Catering
- Assist the Director and Assistant Director in managing operations with a yearly revenue of $7M, executing over 8,000 events annually
- Maintain and build customer relationships, ensuring exceptional service and exceeding client expectations
- Led teams to devise effective business plans and strategies to accomplish the company's vision
- Created department policies and procedures, increasing productivity and eliminating duplicate processes, optimizing departmental efficiency
Senior Event Planning Specialist
University Catering
07.2013 - Current
- Responsible for event sales, planning, packet creation, billing, and costing for inside sales
- Consult with customers on event needs, ensuring satisfaction and up-selling when opportunities arise
- Manage logistics, labor, equipment, and layout for events, ensuring timely and efficient execution
- Supervise events, working extended hours for major events and peak periods
Event Coordinator
Catering By Design
02.2006 - Current
- Successfully execute events ranging from 10 to 3,000 guests, following university procedures and standards
- Lead a staff of up to 120 people, assigning and delegating tasks efficiently
- Work directly with event contacts to ensure customer satisfaction and high-quality service
- Complete post-event paperwork, providing feedback and identifying areas for improvement
Banquet Server
Catering By Design
06.2005 - Current
- Set up and tear down banquet events, providing exceptional service to guests
- Ensure the safety and sanitation of events in compliance with St
- Joseph County Health Department standards
Education
Master of Science - Human Resources Management
Indiana Wesleyan University
Marion, IN01.2019
Bachelor of Science - Sport Management and Marketing
Post University
Waterbury, CT01.2016
Skills
- Talent Development & Training
- Leadership & Team Development
- Employee Engagement
- Performance Management
- Customer Service & Relationship Building
- Coaching & Mentoring
- Conflict Resolution
- Onboarding Process Management
Timeline
Talent Development Specialist
University of Notre Dame
08.2021 - Current
Operations Specialist
University of Notre Dame
09.2018 - Current
Senior Event Planning Specialist
University Catering
07.2013 - Current
Event Coordinator
Catering By Design
02.2006 - Current
Banquet Server
Catering By Design
06.2005 - Current
Bachelor of Science - Sport Management and Marketing
Post University
Master of Science - Human Resources Management
Indiana Wesleyan University
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