To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Pro Paint Sales Service Specialist
Behr Paint
12.2018 - Current
Provided first-rate service to all customers and potential customers.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Managed customer accounts to secure customer satisfaction and repeat business.
Generated 2.2M in sales with 405 STS 2023
Maintain professional relationship with HD,OPR and In store with consistent communication.
Sales Associate
Sherwin Williams Co
07.2018 - 11.2018
Drove store revenue by offering customers accessories and related purchases to complete selections.
Developed, maintained and utilized diverse client base.
Developed and maintained strong working relationships with professionals within assigned territory.
Kept detailed records of daily activities through online customer database.
Delivery Driver
Sherwin Williams Co
04.2018 - 07.2018
Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Followed corporate procedures to maintain company and customer data confidentiality.
Documented mileage, deliveries, pickups, customer issues and damages.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Department Supervisor
The Home Depot Inc
01.2017 - 03.2018
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Built relationships with current customers to maintain goodwill and gain additional business.
Maintained stock of items, cleanliness, organization and provided excellent customer service.
Assigned tasks and established work schedules to staff to cover operational needs.
Trained new employees on overall company and department-specific policies and procedures.
Promoted culture focused on encouraging staff to develop skills and abilities.
Paint Specialist
The Home Depot Inc
03.2013 - 12.2016
Used in-store system to locate inventory and place special orders for customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Engaged in friendly conversation with customer to better uncover individual needs.
Recommended complementary purchases to customers, increasing revenue.