Anthony Cortez
North Hollywood,CA
Summary
Experienced Supervisor with over 3 years of experience in the Fine Dining Industry. Excellent reputation for Employee Management, Resolving Issues, and running Operations.
Overview
4
4
years of professional experience
Work History
Supervisor
Buca Di Beppo, Universal Studios Hollywood
Los Angeles California
09.2019 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Monitored workflow to improve employee time management and increase productivity.
- Reduced financial discrepancies by monitoring credit card sales and deposits.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Worked with management team to implement new company policies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays.
- Handled customer complaints and resolved issues
- Maintained compliance with company policies, objectives and communication goals.
- Repaired equipment to keep jobs moving smoothly, informing maintenance of faulty machinery
- Followed proper procedure to open and closing of the establishment
- Daily use of Word and Excel spreadsheets.
Education
Course Completion - Improvisation And Scene Study
The Young Actors Space
Van Nuys04.2020
High School Diploma -
William Howard Taft High School
Los Angeles06.2019
Course Completion -
The Colburn School of Performing Arts
Los Angeles, CA06.2019
Skills
- Employee Management
- Audio Engineer
- Organized
- Sales Monitoring
- Managing Operations
- Problem Solving
- Records Organization and Management
- Merchandise Stocking and Replenishing
- Financial Management
- Supervising Employees
- Operational Efficiency and Safety
- Policy Enforcement
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Supervisor
Buca Di Beppo, Universal Studios Hollywood
09.2019 - Current
Course Completion - Improvisation And Scene Study
The Young Actors Space
High School Diploma -
William Howard Taft High School
Course Completion -
The Colburn School of Performing Arts