Summary
Work History
Education
Skills
Timeline
Generic

Anthony Cress

Sault Ste. Marie,MI

Summary

Friendly Guest Room Attendant with extensive experience working in sanitation and customer service. Personable team member promptly addresses guest needs, queries and concerns and reports complex problems to supervisors. Always willing to jump in and help/come in on days scheduled off.

Work History

Guest Room Attendant

Kewadin Casino
Sault Ste. Marie, MI
04.2024 - 09.2024
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Ensured guest rooms were clean and comfortable, changed linen and restocked amenities.
  • Provided information to guests about hotel services, facilities and local attractions.
  • Addressed guest complaints promptly and professionally.
  • Inspected all assigned areas for cleanliness, safety hazards, damages or maintenance issues.
  • Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.
  • Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
  • Maintained a professional appearance while on duty by adhering to uniform standards.
  • Disinfected surfaces regularly using appropriate cleaning materials.
  • Vacuumed carpets and dusted furniture in each guest room.
  • Reported any maintenance issues or concerns immediately to supervisors.

Education

High School Diploma -

Malcolm High
Sault Ste. Marie, MI
06-2017

Skills

  • Housekeeping
  • Work Prioritization
  • Materials Storage
  • Guest Relations
  • Safety Procedures
  • Linens and toiletries replacement
  • Hygiene standards
  • Safety awareness
  • Trash waste and removal
  • Lost and found procedures
  • Room inspection
  • Sanitation Practices
  • Linen replacement
  • Floor washing
  • Basic maintenance
  • Front desk communications
  • Task Delegation
  • Guest room confidentiality
  • Mentoring and training
  • Appliance maintenance
  • Teamwork
  • Written and oral communications
  • Stress Tolerance

Timeline

Guest Room Attendant

Kewadin Casino
04.2024 - 09.2024

High School Diploma -

Malcolm High
Anthony Cress