Highly-motivated Individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Production Supervisor
World Wide Technology, Inc.
Edwardsville, IL
09.2023 - Current
Track progress on projects in order to provide timely feedback/updates to staff members and customers.
Plan and manage resources to consistently meet production, quality and cost goals.
Monitor operations by analyzing key performance indicators to identify effective strategies to help business needs.
Maintain accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Conduct regular meetings with staff to discuss progress and identify areas of improvement in order to establish processes ensuring efficient workflow throughout the organization.
Merchandise Execution Supervisor
The Home Depot Inc
Edwardsville, IL
08.2012 - 08.2023
Monitored operations and metrics in order to delegate tasks, optimizing production, quality, and cost goals
Monitored employee productivity to provide constructive feedback and coaching.
Mentored new employees on procedures and policies to maximize team performance, as well as customer service.
Coordinated employee schedules according to shift changes and availability.
Review completed work to verify consistency, quality and overall performance of associates.
Made decisions and resolved issues using critical thinking and analytical skills.
Provided high customer satisfaction by resolving problems with knowledgeable and friendly service.
Garden Sales Associate
Walmart Supercenter
Wood River, IL
10.2011 - 08.2012
Operated reach truck to fill customer orders and pick merchandise in store.
Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
Documented inventory counts and reported to supervisor to identify shrink and damages.
Skills
Complex Problem Solving
Verbal and Written Communication
Computer proficiency skills (Microsoft word, Excel, Office, and Powerpoint)
Conflict Resolution
People Skills
Teamwork and Collaboration
Administration and Reporting
Attention to detail
Leadership
Adaptability
Accomplishments
Recognized as Employee of the month on multiple occasions for outstanding performance and team contributions.
Recognized by the VP and regional management for outstanding issue resolution receiving multiple awards at the corporate level.