Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anthony Davis

Los Angeles,CA

Summary

Experienced Loss Prevention Detective/Subject Matter Expert (SME) with 5 years of experience in conducting external investigations, conducting surveillances via CCTV in a variety of stores. Skilled in report writing, problem solving and conflict resolution. Upholds high ethical standards and leads with integrity. Seeking to build on my expertise in Loss prevention by taking on a Supervising/training role in Loss Prevention.

Overview

9
9
years of professional experience

Work History

Loss Prevention Detective/ SME

TJX Companies
12.2020 - Current
  • Supports DLPMs and training staff by facilitating effective training for new/existing Loss prevention associates.
  • Partnered with store team/management to develop and implement a plan to minimize loss of merchandise, money or company assets.
  • Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
  • Strengthened internal controls through frequent compliance checks on cash handling procedures, reducing opportunities for employee theft.

Customer Service Representative

TJX Companies
07.2019 - Current

- Drove a positive, team oriented store culture by teaching the importance of honesty, integrity and respect.


- Worked alongside Lp detective/investigators to identify internal/external theft behavior cues.


- Conducted Audits in high Shrink departments, validating all store merchandise was properly protected by company standards.


- Provided exceptional service to the customer by engaging and creating a positive shopping experience.

Sales Associate

Restaurant Depot
04.2017 - 07.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted customers with loading/unloading store bought merchandise into vehicle/s.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases which drove sales.
  • Managed returns, exchanges and refunds in accordance with store policy.

Server

Sunrise Senior Living
09.2015 - 04.2017

- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.


- Maintained a clean and operable dining room as well as assist in special events.


- Comply with federal, state and local procedures in compliance with food service


-Follow strict standards and dietary regulations that varied by resident.

Cart Attendant

Walmart
01.2015 - 09.2016
  • Loaded and unloaded materials onto and off of trucks for fast transportation
  • Implemented effective strategies for minimizing cart thefts, contributing to overall loss prevention efforts.
  • Periodically disinfected carts preventing spread of disease.
  • Participated in lot cleanliness in order to create a positive, clean shopping experience for the customer.

Education

High School Diploma -

Buena Vista High School
Lakewood, CA
06.2013

Skills

  • Data Analysis
  • Staff Training
  • Critical Thinking
  • Fraud Detection
  • Policy Enforcement
  • Risk Management
  • Conflict Resolution
  • Video Monitoring
  • External Investigations
  • Inventory Auditing
  • Incident Reporting
  • Surveillance
  • CCTV Systems
  • Loss prevention training
  • Law Enforcement
  • Decision-Making
  • Analytical Thinking
  • Problem-Solving
  • Microsoft Word
  • Good Telephone Etiquette
  • Supervision and leadership

Accomplishments

  • Achieved reducing shrink through effectively helping with coaching in store staff on positive customer engagement and merchandise protection which resulted in a reduction of -2.54%.
  • Supervised team of 12 staff members.

Timeline

Loss Prevention Detective/ SME

TJX Companies
12.2020 - Current

Customer Service Representative

TJX Companies
07.2019 - Current

Sales Associate

Restaurant Depot
04.2017 - 07.2019

Server

Sunrise Senior Living
09.2015 - 04.2017

Cart Attendant

Walmart
01.2015 - 09.2016

High School Diploma -

Buena Vista High School
Anthony Davis