Anthony Dawson
Gibbstown
Summary
Dynamic In Shop Technician at Xylem Inc. with a proven track record in preventive maintenance and problem-solving. Enhanced shop productivity through meticulous documentation and collaboration. Delivered exceptional customer service, ensuring satisfaction by providing clear technical explanations and creative solutions. Committed to safety and reliability, consistently optimizing equipment performance.
Overview
4
4
years of professional experience
Work History
In Shop Technician
Xylem Inc.
Bridgeport
02.2024 - Current
- Completed work orders, repair logs, and maintenance plans to accurately document tasks.
- Verified proper functionality of newly repaired machinery through testing.
- Performed preventative maintenance on shop equipment to ensure peak operational efficiency.
- Worked with entire branch to optimize shop productivity and revenue.
Mobile Repair Technician
Xylem Inc.
Branch 1 Territoy
09.2021 - Current
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Performed diagnostic tests on mobile devices to identify and troubleshoot issues.
- Extended device life through preventive maintenance and skilled repairs for malfunctions.
- Satisfied customers with prompt service and patient, easily-understood explanations of technical issues.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Paulsboro High School
NJ 06-2011
Skills
- Problem solving
- Time management
- Customer service
- Preventive maintenance
- Self motivation
- Reliability
- Safety management
- Component repairs
- Precision measurement
- Decision-making
- Attention to detail
- Goal setting
- Teamwork
Timeline
In Shop Technician
Xylem Inc.
02.2024 - Current
Mobile Repair Technician
Xylem Inc.
09.2021 - Current
High School Diploma -
Paulsboro High School
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