Anthony Defiglio
Troy,NY
Summary
Background includes successfully managing documentation and daily living support needs for disabled clients. Good organizational skills with a hardworking mentality and caring approach.
Overview
20
20
years of professional experience
Work History
Residential Case Manager
Equinox Inc
Albany, NY
05.2023 - Current
- Daily case work
- service planning
- daily goals
- monthly billing goals
- medications
- all tasks assigned by residential manager
DSP
Living Resources
Albany, NY
03.2021 - 03.2023
- direct care for persons with physical and mental disabilities
- household shopping
- cooking
- any tasks assigned
Food Service Leader
Cumberland Farms
Troy, `NY
06.2018 - 12.2020
- responsible for all aspects of food service
- responsible for staff when no manager was working
- ordering product
- scanning product in
Supported Housing Program Assistant/advocate
Joseph's house and sheltere
Troy, NY
12.2015 - 06.2017
- Front desk coverage
- multi line phone use
- distributing and sending out mail
- over see and schedule volunteers
- advocate for tenants
- administrative assistant to coordinated entry committee
Clerk
Troy Housing Authority
Troy, NY
12.2003 - 10.2009
- multi line phones
- filing
- mailing
- assisted with tenant yearly reviews
Education
Associate of Applied Science -
Hudson Valley Community College
Troy, NY05-1994
Skills
- Goal Setting
- Admitting processes
- Assessing needs
- Social history intake procedures
- Quality of life guidelines
- Clerical Support
- Attention to Detail
- Written Communication
- Training and Development
- Decision-Making
- Multitasking Abilities
- Good Telephone Etiquette
- Active Listening
- PPE Compliance
- Critical Thinking
- MS Office
- First Aid/CPR
Timeline
Residential Case Manager
Equinox Inc
05.2023 - Current
DSP
Living Resources
03.2021 - 03.2023
Food Service Leader
Cumberland Farms
06.2018 - 12.2020
Supported Housing Program Assistant/advocate
Joseph's house and sheltere
12.2015 - 06.2017
Clerk
Troy Housing Authority
12.2003 - 10.2009
Associate of Applied Science -
Hudson Valley Community College