Anthony DeLong
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
11
11
years of professional experience
Work History
Security Officer
Texas Health Resources
07.2024 - Current
- Greet guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Patrol and monitor premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Site Supervisor/Loss Prevention Security Officer
Continental Secret Service Bureau
10.2023 - 04.2024
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Developed work schedules for team members to maximize shift coverage.
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
Corrections Officer
State of Ohio, Department of Rehabilitations and Corrections
06.2015 - 01.2020
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
Owner/Operator Specialist
Crossroads Estate Liquidation Services, LLC
01.2017 - 04.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with vendors to secure favorable terms for the business.
Owner/Operator Manager
Vintiques Home Market
11.2022 - 04.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Negotiated contracts with vendors to secure favorable terms for the business.
Real Estate Agent
EXP Realty
10.2023 - 04.2024
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Real Estate Agent
Century 21 Darfus Realty
06.2023 - 10.2023
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
Route Sales Manager
Orkin Pest Control Commercial Services
11.2021 - 06.2022
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Complied with safety guidelines and regulations with during pest control processes.
Shift Leader/Manager
Pilot Travel Center
02.2014 - 06.2015
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
Education
Level 2, And 3 Security Training - Level 2, And 3 Texas Security Training
Texas Security Academy/Dallas Security Academy
Dallas, TX05.2024
Real Estate Pre-Licensing - Real Estate
Hondros College
Westerville, OH02.2023
Certificate of Completion - Corrections Training/firearms/self Defense
Department of Corrections And Rehabilitations Training Academy
Orient, OH07.2015
High School Diploma -
Chillicothe High School
Chillicothe, OH06.1987
Skills
- Security Guard License
- Report Writing
- CCTV Monitoring
- Superior customer service
- Crime Prevention
- Crime prevention methods
- Weapons training
- Crisis intervention training
- Self-Defense
- De-Escalation Techniques
- Event security
- General security
Activities
- Bowling
- Softball
- Cooking
- Woodworking
- Helping others
- Camping
- Traveling
- Texas Rangers baseball
- Dallas Cowboys football
- Dallas Stars hockey
Timeline
Security Officer
Texas Health Resources
07.2024 - Current
Site Supervisor/Loss Prevention Security Officer
Continental Secret Service Bureau
10.2023 - 04.2024
Real Estate Agent
EXP Realty
10.2023 - 04.2024
Real Estate Agent
Century 21 Darfus Realty
06.2023 - 10.2023
Owner/Operator Manager
Vintiques Home Market
11.2022 - 04.2024
Route Sales Manager
Orkin Pest Control Commercial Services
11.2021 - 06.2022
Owner/Operator Specialist
Crossroads Estate Liquidation Services, LLC
01.2017 - 04.2024
Corrections Officer
State of Ohio, Department of Rehabilitations and Corrections
06.2015 - 01.2020
Shift Leader/Manager
Pilot Travel Center
02.2014 - 06.2015
Level 2, And 3 Security Training - Level 2, And 3 Texas Security Training
Texas Security Academy/Dallas Security Academy
Real Estate Pre-Licensing - Real Estate
Hondros College
Certificate of Completion - Corrections Training/firearms/self Defense
Department of Corrections And Rehabilitations Training Academy
High School Diploma -
Chillicothe High School