Anthony DeRiso
Oakmont,PA
Summary
SUMMARY
Highly-motivated college student seeking a business internship at a leading wealth management agency like Merrill Lynch to gain practical experience. Strong work ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Employee at Cafe
Dunkin’ Donuts
Oakmont, PA
05.2022 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Received and recorded customer orders
- Processed payments and provided excellent customer service at the register.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Sales Clerk
Lowe’s Home Improvement
Oakmont, PA
03.2022 - 07.2022
- Provided excellent customer service by assisting customers with product selection, answers to questions, and handling complaints or issues.
- Greeted customers upon entrance and handled cash and credit transactions.
- Used heavy machinery to move inventory and cut objects.
- Provided accurate information about products, prices and services.
- Upsold additional items based on customer interests and needs.
Sales Associate
South Coast Surf Shop
San Diego, CA
01.2022 - 03.2022
- Assisted customers with product selection, sizing and styling.
- Received new shipments and performed regular inventory checks
- Provided excellent service and attention to customers when face-to-face or through phone conversations, selling wetsuits, surfboards and other surf needs
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Created strong friendships with many coworkers
Employee at Car Wash
All Washed Up (Auto-Spa)
Oakmont, PA
02.2020 - 08.2021
- Guided customers into bay and prepped the front of the car
- Created a check list for our team to use throughout the day: Cleaning vacuums, air filters, etc
- Assisted customers with selection of car wash packages and add-on services.
- Operated cash register to process customer payments.
Education
Bachelor of Science - Business Administration
Elon University
Elon, NC05-2025
High School Diploma -
Central Catholic Highschool
Pittsburgh, PA05-2021
Bachelor of Science in Business Administration -
Elon University
Skills
- Extremely Personable
- Creative
- Open Minded
- Relationship Building
- Calm Under Pressure
- Attention to Detail
- Social Perceptiveness
- Communication
- Interpersonal Communication
- Excel Certified
Certification
Microsoft Excel certified
Affiliations
Captain - Elon Men's Rugby team. Effective leadership skills, disciplined and motivated. Duties include scheduling practices, organizing travel, regular input with coach regarding player positions and development. Worked regularly within the organization to promote spirit and team unity through workshops and outside activities.
References
References available upon request.
Timeline
Employee at Cafe
Dunkin’ Donuts
05.2022 - Current
Sales Clerk
Lowe’s Home Improvement
03.2022 - 07.2022
Sales Associate
South Coast Surf Shop
01.2022 - 03.2022
Employee at Car Wash
All Washed Up (Auto-Spa)
02.2020 - 08.2021
Bachelor of Science - Business Administration
Elon University
High School Diploma -
Central Catholic Highschool
Bachelor of Science in Business Administration -
Elon University