Summary
Overview
Work History
Education
Skills
Timeline
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Anthony DeShiro

Fitchburg, MA,MA

Summary

Dynamic and reliable professional with a strong work ethic, honed at Wellfleet Cinemas. Proven expertise in customer service and problem-solving, enhancing guest experiences. Skilled in food preparation and maintaining cleanliness standards, contributing to a positive atmosphere. Recognized for effective communication and teamwork, ensuring operational efficiency in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cinema Crew Member

Wellfleet Cinemas
06.2022 - 11.2023
  • Assisted in daily operations of cinema, ensuring smooth guest experiences and efficient service.
  • Operated ticketing systems to process customer transactions accurately and promptly.
  • Maintained cleanliness and organization of auditoriums and common areas for safety and comfort.
  • Provided information about showtimes, promotions, and services to enhance customer engagement.
  • Resolved customer inquiries and concerns, fostering a positive atmosphere within the cinema.
  • Supported inventory management by monitoring supplies for concessions and reporting shortages.
  • Participated in training new crew members on operational procedures and customer service standards.
  • Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.

Food Service Cashier

Joeys Food Truck & Catering
04.2020 - 05.2021
  • Maintained cleanliness and organization of kitchen and common areas for safety and comfort.
  • Resolved customer inquiries and concerns, fostering a positive atmosphere and dining experience.
  • Supported inventory management by monitoring supplies for concessions and reporting shortages.
  • Participated in training new crew members on operational procedures and customer service standards.
  • Greeted guests positively and answered any questions with detailed feedback

Landscape Gardener

Living Landscapes
03.2019 - 11.2019
  • Designed and implemented landscape layouts to enhance aesthetic appeal.
  • Selected and maintained plants, ensuring optimal growth and health.
  • Operated landscaping equipment efficiently for various projects.
  • Assisted in soil preparation and planting techniques to improve yield.
  • Collaborated with team members to complete projects within deadlines.
  • Conducted regular maintenance tasks, including pruning and weeding, for client satisfaction.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Improved plant health and growth with thorough soil preparation, fertilization, and irrigation techniques.
  • Minimized weed proliferation in landscaped areas through vigilant monitoring, manual removal, or targeted herbicide applications as needed.
  • Maintained a safe working environment by adhering to industry safety standards and conducting regular equipment inspections.

Food Runner

Provincetown House of Pizza
06.2017 - 11.2018
  • Delivered food orders promptly to ensure customer satisfaction and efficient service.
  • Assisted kitchen staff by preparing ingredients and maintaining cleanliness in work areas.
  • Collaborated with servers to track order status and address customer inquiries effectively.
  • Monitored dining area for cleanliness, restocking supplies as needed to maintain operational flow.
  • Implemented strategies to enhance communication between front-of-house and kitchen staff, improving service speed.
  • Resolved customer concerns quickly, contributing to positive dining experiences and repeat business.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Participated in daily inventory checks, ensuring accurate stock levels of menu items and supplies.

Education

High School Diploma -

Nauset Regional High School
Eastham, MA

Skills

  • Excellent customer service
  • Strong work ethic
  • Food preparation
  • Cleanliness standards
  • Food safety
  • Positive attitude
  • Teamwork
  • Customer service
  • Problem-solving
  • Attention to detail
  • Listening skills
  • Reliability
  • Team collaboration
  • Effective communication
  • Customer engagement
  • Safety procedures
  • Conflict resolution
  • Complaint handling
  • Public speaking

Timeline

Cinema Crew Member

Wellfleet Cinemas
06.2022 - 11.2023

Food Service Cashier

Joeys Food Truck & Catering
04.2020 - 05.2021

Landscape Gardener

Living Landscapes
03.2019 - 11.2019

Food Runner

Provincetown House of Pizza
06.2017 - 11.2018

High School Diploma -

Nauset Regional High School
Anthony DeShiro