Anthony DeVaux
Lemoore,CA
Summary
Responsible and talented worker with 4 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.
Overview
5
5
years of professional experience
Work History
Barista Shift Lead
Starbucks
07.2020 - 01.2023
- Served customers quickly and efficiently and created strategies to prevent delays.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Provided constructive feedback on store operations to management for continuous improvement initiatives.
- Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Demonstrated versatility by mastering various roles within the coffee shop, including cashier, barista, and food preparation tasks.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Back of House Team Member
Zaxbys
07.2018 - 04.2020
- Stocked and rotated food items according to expiration dates.
- Maintained and tracked food, cooler, and freezer temperatures.
- Actively contributed to a positive workplace culture by fostering camaraderie among team members through collaboration, mutual respect, and shared goals.
- Unloaded and stocked kitchen supplies.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Followed food safety practices and sanitation guidelines.
Education
High School Diploma -
Grays Creek High School
Hope Mills, NC06.2016
Skills
- Attention to Detail
- Staff Management
- Hand-Crafted Drink Recipes
- Food Safety
- ServSafe Food Manager
- Team Collaboration
Community Service
Volunteer:
Key West Mounted Patrol Unit
- Volunteered 22 hours, over an 7 month period
- Assisted with the care of 4 police working horses
- Care included:
- Grooming
- Feeding
- Cleaning stalls
- First aid when required
Timeline
Barista Shift Lead
Starbucks
07.2020 - 01.2023
Back of House Team Member
Zaxbys
07.2018 - 04.2020
High School Diploma -
Grays Creek High School