Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Diangelo

Fresno,CA

Summary

Results-driven cannabis industry professional with seven years' experience in extraction supervision, bud tending, and brand ambassadorship. Expertise in optimizing extraction processes, delivering exceptional customer service, and representing top brands. Proven track record of driving sales, ensuring compliance, and fostering brand loyalty in highly regulated environments.

Overview

9
9
years of professional experience

Work History

Budtender

Cookies Retail
12.2023 - Current
  • Execute sales transactions accurately using point-of-sale (POS) systems, handling cash and electronic payments efficiently.
  • Monitor inventory levels, restock shelves, and rotate products to ensure freshness and availability.
  • Provide exceptional customer service by assisting clients in selecting suitable cannabis products based on their needs and preferences.
  • Collaborate with team members to meet sales targets and uphold high standards of customer service.
  • Organized backroom shelves according to item size and category for easy access.

Brand Ambassador

Timeless Refinery
07.2023 - 01.2024
  • Conduct educational seminars, product demonstrations, and interactive workshops at dispensaries, events, and tradeshows to promote the company's products
  • Regularly interact with customers, answer inquiries, provide product recommendations, and ensure a positive customer experience
  • Acted as a point of contact between consumers and the company, gathering feedback, addressing inquiries, and resolving issues promptly
  • Develop and execute marketing strategies to increase brand visibility and product adoption
  • Assisted in visual merchandising and inventory management, ensuring a well-organized and appealing display of cannabis products.

Extraction Supervisor

Cresco Labs
08.2019 - 07.2023
  • Supervised the daily production schedule, ensuring that the team followed the standard operating procedures (SOPs) and Good Manufacturing Practices (GMPs)
  • Manage inventory levels and ensure compliance with state regulations
  • Supervised the manufacturing and extraction of high-quality cannabis products, ensuring compliance with regulatory standards, quality control, and product safety
  • Assisted in the development and implementation of new production procedures and technologies to improve efficiency and reduce costs
  • Maintained accurate records of inventory, production, and quality control.

Formulation Technician

Ocean Grown Extracts
10.2018 - 08.2019
  • Followed standard operating procedures (SOPs) for formulation processes, including measuring and mixing ingredients, and packaging finished products
  • Conducted research and development of new products and formulations
  • Operated and maintained production equipment, ensuring quality control and consistency in product output
  • Maintained accurate records of all production processes and inventory levels
  • Conducted product testing and quality control checks to ensure compliance with state regulations.

Delivery Driver

California Herbal Relief Center
06.2017 - 10.2018
  • Maintained accurate records of deliveries and inventory levels, ensuring compliance with all state and local regulations
  • Conducted vehicle inspections and maintenance to ensure safe and efficient operation
  • Provided excellent customer service, ensuring customer satisfaction with products and services
  • Conducted safe and timely deliveries of cannabis products to customers throughout the state
  • Ensured proper handling and storage of products to maintain quality and potency.

Lead Budtender

Rite Greens
08.2016 - 05.2017
  • Supervised and trained budtenders on product knowledge and customer service skills
  • Participated in staff meetings to discuss inventory management, product knowledge, and customer service techniques
  • Worked collaboratively with a team of budtenders to ensure that customers received a consistent and high-quality experience
  • Developed and implemented standard operating procedures for the dispensary
  • Responsible for opening and closing procedures and cash management.

IT Assistant

National University
09.2014 - 05.2017
  • Provided technical support to employees regarding software and hardware issues
  • Provide technical support to faculty, staff, and students with hardware, software, and network-related issues
  • Assisted in maintaining and updating university computers and software
  • Assisted with the installation of new software, hardware, and network equipment
  • Created and maintained documentation for company systems and processes.

Education

Associate of Science Business Administration -

Westwood College
Anaheim, CA
03.2015

Skills

  • Production Planning and Scheduling
  • Quality Control
  • Inventory Management
  • Compliance and Regulatory Knowledge
  • Process improvement
  • Critical Thinking
  • Sales proficiency
  • Documentation And Reporting

Timeline

Budtender

Cookies Retail
12.2023 - Current

Brand Ambassador

Timeless Refinery
07.2023 - 01.2024

Extraction Supervisor

Cresco Labs
08.2019 - 07.2023

Formulation Technician

Ocean Grown Extracts
10.2018 - 08.2019

Delivery Driver

California Herbal Relief Center
06.2017 - 10.2018

Lead Budtender

Rite Greens
08.2016 - 05.2017

IT Assistant

National University
09.2014 - 05.2017

Associate of Science Business Administration -

Westwood College

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Anthony Diangelo