Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Diaz

Winter Garden,FL

Summary

Results-driven IT professional with expertise in designing, implementing, and maintaining secure, high-performance networks. Proficient in routing, switching, network security, and performance optimization. Experienced with TCP/IP, VPNs, firewalls, wireless systems, and cloud networking. Adept at troubleshooting, problem-solving, and ensuring network scalability.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Specialist

Medicus IT
04.2025 - Current
  • Maintained and supported LAN/WAN networks to ensure reliable connectivity and smooth daily operations.
  • Resolved EMR software issues, keeping systems secure and available for staff when needed.
  • Consistently closed 91% of support tickets on the first call, reducing wait times and improving user satisfaction.
  • Troubleshot and fixed RDS, VPN, and firewall issues preventing unnecessary downtime.

Network Engineer

Johnson & Johnson
04.2024 - Current
  • Implemented and managed routing/switching protocols and MPLS circuits.
  • Resolved network issues by replacing hardware components and troubleshooting OSI layer 1.
  • Planned and executed infrastructure upgrades to ensure scalability.
  • Configured and maintained LAN/WAN with dynamic SD-WAN tunnels.

Logistics Account Executive

Total Quality Logistics
03.2023 - 04.2024
  • Managed and grew a portfolio of client accounts for logistics needs.
  • Provided optimization strategies for transportation, warehousing, and inventory management.
  • Coordinated with internal teams and external partners to ensure timely delivery.

Valet Manager

Right Away Valet
10.2017 - 02.2023
  • Oversaw daily operations of a valet team, ensuring high customer service standards.
  • Collaborated with facilities management for smooth daily operations.
  • Trained and scheduled a team of 30+ staff members.

Education

Associate of Arts -

University of Central Florida
Orlando, FL
01.2020

High School Diploma - undefined

West Orange
07.2016

Skills

  • Troubleshooting & Diagnostics
  • Routing & Switching
  • Network Design & Architecture
  • Network Security
  • Cloud Networking
  • Performance Monitoring & Optimization
  • Wireless Networking
  • Layer 1-4 OSI Model

Certification

  • Cisco CCNA
  • Certified Datto RMM Technician
  • Operating Cloud Networks for Managed Services
  • CompTIA A+
  • Full Stack Web Development
  • Financial Operations Specialist
  • Programming Foundations Certification

Timeline

IT Specialist

Medicus IT
04.2025 - Current

Network Engineer

Johnson & Johnson
04.2024 - Current

Logistics Account Executive

Total Quality Logistics
03.2023 - 04.2024

Valet Manager

Right Away Valet
10.2017 - 02.2023

High School Diploma - undefined

West Orange

Associate of Arts -

University of Central Florida

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