Anthony DiFiglia
Wellington
Summary
Dynamic retail leader with extensive experience at Watches of Switzerland, excelling in inventory oversight and client engagement development. Proven track record in staff training and sales strategy execution, driving significant revenue growth. Adept at fostering teamwork and enhancing operational efficiency, ensuring exceptional service and brand loyalty.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Boutique Manager
Watches of Switzerland
Palm Beach Gardens
08.2025 - Current
- Managed daily operations of luxury watch boutique.
- Trained and mentored staff on customer service standards.
- Oversaw inventory management and product displays.
- Established strong relationships with clients to enhance brand loyalty.
- Conducted staff performance evaluations and provided constructive feedback.
- Implemented sales strategies to promote new collections effectively.
- Responded to customer service issues and worked with parties to effectively communicate and resolve.
- Established high standards for professionalism and customer service and communicated expectations with employees.
- Trained staff to have extensive product knowledge and upselling skills.
- Scheduled employee work shifts and communicated about sick days and vacation .
- Analyzed store performance data to identify areas of improvement in product selection, staffing needs and operational efficiency.
- Evaluated employee performance on a regular basis in order to provide constructive feedback and recognition for outstanding work.
- Communicated regularly with corporate office regarding new product launches, promotions, pricing changes and other operational matters.
- Performed regular stock audits to maintain accurate inventory levels and reduce losses due to theft or damaged goods.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Store Operations Manager
Bassett Furniture
Palm Beach Gardens
10.2023 - Current
- Customer Service Professional
- Accounts Payable/Receivable
- Delivery Scheduling
- Inventory Management
- Daily Store Operations
- Visual Merchandising
- Proficient in Sales Force and Storis Sales systems
Real Estate Agent
The Keyes Company
Jensen Beach
07.2018 - Current
- Real Estate Sales and Rental Agent
- Experience in Contract Negotiations
- Title
- Property Management
- Mortgages
- Florida Real Estate Licensed
Diamond and Jewelry Sales/Buyer
International Diamond Center
Port Saint Lucie
10.2015 - 02.2019
- Jewelry, Diamonds, Gold and Silver Bullion Sales Expert
- Visual Merchandiser
- Inventory Administrator
- Diamond Counsel of America Certified
Senior Vice President / Stock Broker
Jefferies Group
New York
10.1985 - 05.2011
- Senior Vice President, New York Stock Exchange Floor Broker, Manager, and Executive Floor Governor
- Managed 10 Employees for a large Investment Banking and Capital Markets Company
- Negotiated millions of Dollars of stock trades for customers on a daily basis
- Managed 10 Employees including Hiring, Training, Quarterly One on Ones and Yearly Bonuses
- Role as Executive Floor Governor maintained fair and orderly markets and enforced NYSE and FINRA rules for all NYSE employees
- Series 7A Licensed
Education
Associate of Arts - Business Administration / Management
Nassau Community College
Garden City, NY06.1985
Skills
- Inventory management and visual merchandising
- Customer relationship management
- Sales strategy execution
- Staff training and development
- Retail operations and performance evaluation
- Effective communicator
- In-store promotions and store operations
- Teamwork and employee scheduling
- Hiring and onboarding
Websites
Hobbies and Interests
- Avid Music Collector
- Golf
- Poker
Certification
DCA CERTIFIED 2013
Affiliations
Local Business Owner Support Group through Christ Fellowship Church
Timeline
Boutique Manager
Watches of Switzerland
08.2025 - Current
Store Operations Manager
Bassett Furniture
10.2023 - Current
Real Estate Agent
The Keyes Company
07.2018 - Current
Diamond and Jewelry Sales/Buyer
International Diamond Center
10.2015 - 02.2019
Senior Vice President / Stock Broker
Jefferies Group
10.1985 - 05.2011
Associate of Arts - Business Administration / Management
Nassau Community College