Dependable professional with 20+ years of experience in security, public safety, transit, and house management. Recognized for strong organization, documentation, and crisis intervention skills, along with a consistent focus on safety, preventive maintenance, and quality service.
Enforced house rules consistently, supporting accountability and resident compliance.
Coordinated meal planning, supply restocking, and routine household needs.
Monitored common areas and addressed maintenance issues promptly.
Documented resident concerns, incidents, and facility updates accurately.
Supported incoming and current residents with intake, orientation, and daily guidance.
Communicated effectively with recovery staff to maintain continuity of care.
Security Officer
8 Years 2 Months
Benford Protection Group | 04.2017 - 06.2025
Patrolled assigned areas to deter unauthorized activity and maintain secure premises.
Monitored surveillance systems and reported suspicious behavior promptly to supervisors.
Controlled building access, verified credentials, and logged visitor movement accurately.
Responded to alarms, incidents, and emergencies using established security procedures.
Documented daily activity reports, incident details, and shift handoffs with precision.
Enforced site rules consistently while de-escalating conflicts and maintaining order.
Inspected doors, windows, and equipment to identify vulnerabilities and safety concerns.
Coordinated with law enforcement and emergency personnel during critical security events.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
3 Years 4 Months
City Colleges of Chicago - Olive Harvey | 06.2021 - 10.2024
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Completed full building and grounds patrols to spot and investigate concerns.
Bus Driver
1 Year 1 Month
Chicago Transit Authority, CTA | 06.2023 - 07.2024
Operated transit buses safely through assigned routes, maintaining strict compliance with traffic laws and agency procedures.
Inspected vehicle condition before shifts, reporting defects and coordinating required maintenance promptly.
Assisted passengers with boarding, fare payment, and accessibility needs while maintaining courteous customer service.
Monitored schedules and route changes, adjusting service to preserve on-time performance and reliable coverage.
Communicated clearly with dispatchers regarding delays, incidents, and service disruptions to support daily operations.
Responded calmly to emergencies, passenger concerns, and traffic hazards while protecting rider safety.
Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Police Officer, CHA PD
19 Years
Fort Heights/Robbins, IL PD | 12.1990 - 12.2009
Patrolled assigned areas, deterred criminal activity, and responded to emergency calls.
Enforced traffic laws, issued citations, and investigated crash scenes.
Documented incidents, arrests, and daily activity reports with accuracy.
Conducted field interviews, collected evidence, and preserved chain of custody.
Apprehended suspects, executed arrests, and transported detainees safely.
Coordinated with dispatch, detectives, and other agencies during complex incidents.
Resolved disputes, provided community assistance, and supported public safety initiatives.
Mentored newer officers on patrol procedures, report writing, and department policies.
Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
New jersey State Correctional Police Officer at New Jersey Department Of CorrectionsNew jersey State Correctional Police Officer at New Jersey Department Of Corrections