William R. Esteban-Rodriguez
Perth Amboy,NJ
Summary
Ambitious correctional officer with extensive knowledge of the criminal justice system, specializing in behavioral analysis and criminal conduct while prioritizing public safety. Forensic Psychology graduate with a minor in Criminal Justice, dedicated to pursuing a master's degree in these fields to further enhance expertise. Committed to academic and departmental excellence, demonstrating a strong work ethic and clear professional goals. Bilingual in Spanish and English, possessing strong written and verbal communication skills, along with the ability to manage multiple priorities effectively while maintaining a positive attitude and readiness to embrace additional responsibilities for team success.
Overview
10
10
years of professional experience
Work History
State Correctional Police Officer
NJ Department Of Corrections
Yardville, NJ
09.2024 - Current
- Monitored over 100 inmates and activities within housing units to uphold safety standards and implement administrative regulations.
- Make periodic patrols of work areas and initiate counts of inmates at regular and irregular intervals.
- Monitored activities and conducted inspections to maintain control and discipline to prevent the introduction of contraband into the institution.
- Oversaw inmate visitor interactions to maintain security protocols. Managed the functionality of the perimeter security system to enhance safety measures.
- Ensured secure transportation of inmates by implementing safety protocols.
- Monitored for indicators of disorder or tension and communicated findings to supervisory personnel.
- Provided guidance and support to inmates in navigating institutional domestic and emotional adjustment issues.
Agency Services Representative
NJ State Police / Discovery Unit
Ewing Township, NJ
07.2023 - 09.2024
- Performed front-line and behind the scenes customer and other support services involving the review, processing and issuance of agency documents.
- Provides specialized information to customers regarding department/agency programs and services.
- Facilitated public records and information requests for prosecutors and court personnel across New Jersey.
- Engaged with state trooper personnel to improve operational efficiency and service quality.
- Coordinated communication of crash incident details to law enforcement and affected customers to ensure clarity and transparency.
- Resolved complex and sensitive customer issues, requests, and complaints with a focus on customer satisfaction.
- Managed accurate record-keeping to ensure efficient handling of service requests.
Engineering & Facilities
Target Distribution Center
Perth Amboy, NJ
02.2023 - 07.2023
- Operated and maintained warehouse equipment to ensure efficient material handling.
- Collaborated with team members to streamline workflow processes, enhancing operational efficiency.
- Support Maintenance Technicians in performing mechanical preventative and corrective maintenance throughout the facility, such as servicing and repair of hand tools and minor floor machines.
- Drive Target owned vehicles to execute yard cleanup, respond to yard incidents, escort vendors, and pick up parts and materials as required.
- Complete necessary paperwork or requisitions for materials as requested, keep daily work order logs for all work.
- Follow appropriate safety procedures and use Personal Protective Equipment (PPE) to ensure a safe work environment by eliminating safety hazards.
State Police Cadet
NJ State Police Internship / Criminal Information Unit
Ewing Township, NJ
09.2022 - 12.2022
- Analyzed and documented necessary criteria for effective background check identification and implementation.
- Organized and categorized documents by police department locations throughout New Jersey.
- Facilitated interactions between state troopers and civilians to optimize educational outcomes.
- Assisted in organizing documents for efficient retrieval. Supported inventory management processes to maintain stock levels.
- Contributed to various projects by providing administrative support.
Part-Time Warehouse Associate
NJ, Amazon Sort Center
Avenel, NJ
11.2018 - 04.2024
- Executed package handling tasks, including scanning and unloading, while maintaining a safe work environment for all personnel.
- Display positive work ethic and commitment to excellent customer service in every shift.
- Completed cycle counts and monthly inventory.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting and stocking merchandise.
- Conducted quality checks on incoming and outgoing shipments to ensure accuracy and compliance.
Store Cashier and Support Staff
Supermarket
Perth Amboy, NJ
08.2016 - 07.2018
- Managed cash, credit, debit, and check transactions to ensure secure financial operations.
- Collaborated with the floor team and management to address diverse customer needs.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Responded promptly to requests for assistance, spills, and customer inquiries.
- Conducted inventory counts by adding each item in stock and documenting it in the computer system.
- Maintained organized checkout areas, enhancing overall store presentation and customer experience.
Education
Bachelor of Arts - Psychology / Forensic Psychology
Kean University
Union, NJ12-2022
Minor - Criminal Justice
Kean University
Union, NJ12-2022
Skills
- Fluent in English & Spanish
- PTC Certified
- NJ Handgun, Shotgun, and Rifle Certified
- CPR, Handcuff, Use of Force, and OC Spray Certified
- Monadnock Defensive Tactics Certified
- NJ Administrative Code Title 10A and Criminal Code Title 2C Apprentice
- De-escalation Techniques
- File and Records Management
- Reading Comprehension
- Report Writing
- Team Collaboration
- Multitasking Abilities
Accomplishments
- Graduated Magna Cum Laude Honors.
- Invited to the 2023 Kean Honors Convocation.
- Dean's Honor List: Spring 2020, Fall 2020, Spring 2021, Fall 2021, Spring 2022, and Fall 2022.
- Member of the National Society of Leadership and Success.
- Member of Kean Lambda Alpha Sigma Honors.
- Member of the International Honor Society in Psychology.
- Member of the Kean Spanish Speaking Program.
- NJ State Police Internship Mentor.
- NJ Department of Correction New Officers Mentor.
Timeline
State Correctional Police Officer
NJ Department Of Corrections
09.2024 - Current
Agency Services Representative
NJ State Police / Discovery Unit
07.2023 - 09.2024
Engineering & Facilities
Target Distribution Center
02.2023 - 07.2023
State Police Cadet
NJ State Police Internship / Criminal Information Unit
09.2022 - 12.2022
Part-Time Warehouse Associate
NJ, Amazon Sort Center
11.2018 - 04.2024
Store Cashier and Support Staff
Supermarket
08.2016 - 07.2018
Bachelor of Arts - Psychology / Forensic Psychology
Kean University
Minor - Criminal Justice
Kean University