Anthony Do
SUGAR LAND,TX
Summary
Ambitious and results driven professional with proven expertise in managing multiple cases while ensuring compliance with regulatory standards. Demonstrates strong skills in partnership development, staff mentoring, and leadership. Highly detail oriented and organized team player with the ability to effectively manage multiple projects simultaneously, consistently delivering high quality results with precision and accuracy.
Overview
6
6
years of professional experience
Work History
Drugstore Partner & Receiving Specialist
H-E-B
08.2019 - Current
- Conducted daily audits of deliveries with vendors to ensure accurate inventory records
- Managed markdowns for defective items and scanned out products to help control finance reports
- Proactively tracked inventory levels to preorder low supply items two days in advance
- Efficiently managed turnaround time during truck unloads, optimizing efficiency
- Maintained organized warehouse rooms through timely restocking of incoming inventory
- Oversaw endcaps of aisles to showcase new products monthly
- Used MSI/MSR to adjust product counts and reorder if necessary.
- Conducted settlement negotiations and trial for property case with $ [Amount ] in counterclaims.
Customer Service Associate
Best Buy
08.2018 - 06.2019
- Delivered customer service as an Best Buy cashier, ensuring efficient checkouts
- Processed transactions with accuracy, handling large cash transactions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained an high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
Pharmacy Tech
Walgreens
08.2018 - 06.2019
- Prepared and maintained pharmaceutical medications/information for customers
- Dispensed prescribed medication by packaging it into bottles for customers.
- Successfully coordinated the verification and filling of over 100 prescriptions daily in a high-volume pharmacy environment. Ensured accuracy and adherence to regulatory standards while maintaining efficient workflow processes to meet patient needs promptly.
Education
Bachelor of Business Administration in Supply Chain Management - Supply Chain Management
C. T. Bauer College of Business, University of Houston
Houston, TX12.2023
Skills
- Microsoft Word/Excel
- Adobe Photoshop/Premier
- Media Creation
- Bilingual Vietnamese
- Forklift Certified
- Certified Wareroom Receiver
- SRS
- Strategic Planning
- Collaboration and Teamwork
- Establishing Effective Relationships
- Excellent Communication
- Building Trust and Relationships
- Policy Knowledge
Hobbies and Interests
- Hiking
- Biking
- Music Festival
- Swimming
- Mystery Books
- Editing & Making Videos
Editing videos & Making videos
I specialize in creating dynamic and engaging video content by employing a cut commentary editing style. This technique involves removing any pauses or quiet moments to ensure a smooth and cohesive flow throughout the video, enhancing viewer engagement. My attention to detail in editing allows me to maintain a professional standard of content, keeping the audience's attention from start to finish.
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Drugstore Partner & Receiving Specialist
H-E-B
08.2019 - Current
Customer Service Associate
Best Buy
08.2018 - 06.2019
Pharmacy Tech
Walgreens
08.2018 - 06.2019
Bachelor of Business Administration in Supply Chain Management - Supply Chain Management
C. T. Bauer College of Business, University of Houston