Anthony Do

• Conducted daily audits of deliveries with vendors to ensure accurate inventory records
• Managed markdowns for defective items and scanned out products to help control finance reports
• Proactively tracked inventory levels to preorder low supply items two days in advance
• Efficiently managed turnaround time during truck unloads, optimizing efficiency
• Maintained organized warehouse rooms through timely restocking of incoming inventory
• Oversaw endcaps of aisles to showcase new products monthly
• Used MSI/MSR to adjust product counts and reorder if necessary.
• Conducted settlement negotiations and trial for property case with $ [Amount ] in counterclaims.

• Delivered customer service as an Best Buy cashier, ensuring efficient checkouts
• Processed transactions with accuracy, handling large cash transactions.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
• Maintained an high level of product knowledge, providing accurate information to customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
• Managed high call volume with exceptional time management skills, minimizing wait times for customers.

• Prepared and maintained pharmaceutical medications/information for customers
• Dispensed prescribed medication by packaging it into bottles for customers.
• Successfully coordinated the verification and filling of over 100 prescriptions daily in a high-volume pharmacy environment. Ensured accuracy and adherence to regulatory standards while maintaining efficient workflow processes to meet patient needs promptly.

GPA: 3.08