Results-oriented professional with proven skills in problem-solving and project management. Known for improving equipment functionality and minimizing production delays through strategic planning and effective decision-making.
Work History
Communications and Program Manager
8 Years 11 Months
RDI | 09.2017 - Current
Led cross-functional teams to implement strategic program initiatives improving overall project efficiency.
Developed and monitored project timelines, ensuring alignment with organizational goals and stakeholder expectations.
Conducted risk assessments to identify potential challenges, facilitating proactive mitigation strategies for program success.
Managed resource allocation effectively, optimizing team performance and enhancing project deliverables across multiple initiatives.
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Coached team members on professional development opportunities, contributing to improved overall performance.
Built teams to address project goals and objectives for multiple projects.
Maintenance Technician
7 Months
RDI | 01.2026 - Current
Conducted routine maintenance checks on equipment to ensure optimal functionality.
Implemented safety protocols during repairs and installations to maintain workplace safety standards.
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Improved equipment functionality by conducting regular maintenance checks and repairs.
Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Boosted overall productivity with timely preventive maintenance on key equipment.
Followed instructions from supervisor regarding daily job tasks and duties.
Executed tasks within time and budget constraints.
Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
Safely and effectively handled a wide range of cleaning products and solutions.
Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
Call Center Sales
11 Years 6 Months
RDI | 02.2015 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Strengthened communication skills through regular interactions with others.
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