Adaptable professional with a background in customer service and ground operations. Known for effective communication and teamwork, successfully managing multiple tasks in fast-paced environments while ensuring timely service and compliance with safety protocols.
Work History
Barista
2 Years
Black Rock Coffee Bar | 10.2024 - Current
Assisted in training new team members on beverage preparation and customer service techniques.
Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
Served customers quickly and efficiently and created strategies to prevent delays.
Provisioning Agent
9 Months
American Airlines | 07.2025 - 04.2026
Operated ground support equipment to perform loading and unloading tasks efficiently.
Coordinated aircraft arrivals and departures, ensuring timely handling of baggage and cargo.
Executed safety protocols for ground operations, maintaining compliance with regulations and standards.
Barista
1 Year 4 Months
Starbucks | 06.2023 - 10.2024
Collaborated with team members to achieve daily operational goals and enhance productivity.
Adapted to fast-paced environment, effectively handling multiple orders during peak hours.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.