Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Duarte

Colorado Springs,CO

Summary

Security Industry Professional with 28 years ground up experience leading team members and deep understanding of industry tech to deliver exceptional final solutions. Combines technical engineering capability with effective management techniques to build teams, and industry partnerships.

Overview

28
28
years of professional experience

Work History

Technology Partner Program Manager

Eagle Eye Networks
09.2021 - Current
  • Leveraged Industry Connections to help build API Network of Tech Partnerships.
  • Helped launch companies largest initiative in Public Safety Space.
  • Collaborated with a global diverse team of technical experts to develop innovative partnerships .
  • Streamlined internal processes, fostering improved efficiency and productivity within the firm.
  • Contributed to the firm''s growth by attracting new business opportunities via targeted niche verticals.
  • Fostered an atmosphere of continuous learning by leading sales seminars for public , partners, and internal facing.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Networked with other professionals and organizations to expand contacts and opportunities.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Participated in partner selection and management process for program initiatives.

Director of Engineering

G4S
09.2018 - Current
  • Lead team of 16 engineering professionals focused on Enterprise Security and one Sales Engineering Coordinator.
  • Managed resource allocation and utilization for entire regional Sales Engineering department.
  • Planned and directed projects focused on improving areas such as resource sharing, load balancing, Salesforce Utilization, workload sharing, cataloging of SMEs, and product standardization.
  • Vendor Relationship Management and Product Support.
  • Working with Innovation team on industry bleeding edge technology to understand future trends.
  • Created metrics to know productivity by sales engineer, salesman, customer, and region.
  • Work closely with Operations pre and post sales for job approval and to understand estimated verses actual.
  • Weekly meeting with Post Sales Engineering to understand successes and struggles with product deployment.

Director of Center of Excellence

JCI
01.2015 - 07.2018

Director of Sales Support team of eight Coordinators, 32 Design Engineers, 16 Program Managers and 2 onsite CAD resources for supporting small/large projects ensuring on-time and quality delivery at a 90% rating. Center averaged 1200 quotes/month and remotely supported via Program Management 48 accounts. Worked as team to build center from 2 people to 57 (16 additional Professional Services to make total 73)

  • Created Standardization of CAD Templates, reduced equipment product
    line for standardization and best in class design
  • Changed company culture from assumed free design engineering
    services to pay-for model by creating hourly line items in CPQ systems for allocations back to center.
  • Helped build professional services organization then migrated to new
    management for increased focus and career growth.
  • Continuously increase employee retention by rigorously maintaining
    positive work environment through various moral boosting initiatives.
  • Creation of family environment with corporate culture.
  • Successfully continue to lead division to passing ISO 9001:2015 audits
    and recertification (3rd year 2018)
  • Launched Smartsheet Pilot with Program Manager Support which caused company adaption to platform. Smartsheet reduced conference call, phone,and email traffic for transparency of account through customer facing account portal.
  • Received Axis Technology Partner of year 2017.
  • In charge of vendor relations: Video - Axis, Arecont, Bosch, Duahua,
    Avigilon, Genetec, Milestone, Verint, Salient, Eagle Eye. Access: Software
    House, AMAG, Lenel, Brivo and Kantech.
  • Hosted at center and created relationships with Enterprise customers or onsite support teams ie.. Facebook, Google, T-Mobile and many others.

RD, Field Apps and Integrated Systems Managers

Tyco
01.2014 - 01.2015


Director of Sales Support team of 5 Integrated Systems Managers
(Sales/Engineering Hybrid), 18 Applications Engineers (Design and fly in
resources) for supporting small/large projects, 1 CAD resource, and 1
Network Design Engineer. Application Engineers were field resources to support more complex design applications or deployments that needed higher skill levels. Integrated System Managers to work in tandem with sales to drive growth and act as trusted technical resource to sales and customer base.

  • Inherited existing team through mentorship.
  • West Coast Coverage from Seattle to San Diego to Omaha Nebraska.
  • Hired and personally mentored three Integrated Systems Managers.
  • Hired and mentored 3 additional Systems Applications Engineers.
  • Helped Standardize design and CPQ templates.
  • Launched Bluebeam Pilot with Operation Manager which caused a
    company adaption to platform.

Integrated Systems Manager

Tyco
08.2006 - 12.2013

Technical Sales Support for National Account Managers (Sales/Engineering
Hybrid)

  • West Coast Coverage from Seattle to San Diego to Omaha Nebraska.
  • Worked with vendors on vetting products.
  • Created tests for new products and ran pilot programs for new
    technology.
  • Taught technology for Commercial Sales Academy for training new sales
    staff. (5 plus time/year)
  • Team selling with Sales Channel.
  • Built and Maintained Customer Relationships

Senior Commercial Account Manager

Tyco
02.2004 - 07.2006
  • Surveyed Sites for National Accounts and built quotes.
  • Generated Local Sales from automated leads.
  • Did all fire alarm submittals and discussions with AHJ for Portland Office.

Lead Technician

Tyco
09.2000 - 06.2004
  • Trained Apprentices.
  • Achieved NICET Level 3.
  • Lead Installations Crews.
  • Backed up Installation manager during absence.
  • Did Programming for Access Control Systems

Lead Technician

ADT/Tyco
08.1996 - 07.2000
  • Lead Installations Crews.
  • Did Programming for Access Control Systems

Education

Associate of Arts - Electronics Technology

Cuyamaca College
El Cajon, CA
1997

Associate of Arts - Computer Technology

Grossmont College
El Cajon, CA
1997

Skills

  • Client relationship management
  • Project Planning Oversight
  • Resource Allocation Optimization
  • Workflow planning
  • Training and mentoring
  • Strategic planning
  • Vendor sourcing
  • Team Building
  • Interdisciplinary collaboration

Timeline

Technology Partner Program Manager

Eagle Eye Networks
09.2021 - Current

Director of Engineering

G4S
09.2018 - Current

Director of Center of Excellence

JCI
01.2015 - 07.2018

RD, Field Apps and Integrated Systems Managers

Tyco
01.2014 - 01.2015

Integrated Systems Manager

Tyco
08.2006 - 12.2013

Senior Commercial Account Manager

Tyco
02.2004 - 07.2006

Lead Technician

Tyco
09.2000 - 06.2004

Lead Technician

ADT/Tyco
08.1996 - 07.2000

Associate of Arts - Electronics Technology

Cuyamaca College

Associate of Arts - Computer Technology

Grossmont College
Anthony Duarte