Anthony Dyson
Portsmouth,VA
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
8
8
years of professional experience
Work History
Service Technician
Career Strategies Inc
11.2023 - Current
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Service Technician
People Ready
01.2019 - 01.2023
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Maintenance Technician
Brick Ford LLC
01.2016 - 01.2020
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Collaborated with team members to complete larger repair projects efficiently.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Installed new locks, door handles, and door closers.
- Rewired and replaced faulty electrical components in equipment.
Skills
- Preventive Maintenance
- Technical Support
- Plumbing
- Painting
- Equipment Installation
- Drywalling
- Building Maintenance
- Parts Replacement
- Apartment Maintenance
- Hand and Power Tools
- Troubleshooting Skills
- Roofing
- Electrical Troubleshooting
- Power Tools Proficiency
- Hand Tools Expertise
- Groundskeeping
Timeline
Service Technician
Career Strategies Inc
11.2023 - Current
Service Technician
People Ready
01.2019 - 01.2023
Maintenance Technician
Brick Ford LLC
01.2016 - 01.2020