Open To Work
Anthony Escobar
Fort Worth ,Texas
Summary
Proven leader in transportation coordination and employee training, I significantly enhanced operational efficiency at United Parcel Service by directing the dispatch of 200 vehicles and fostering a team-oriented environment. My proficiency in software and effective communication skills have consistently improved service delivery and customer relations across roles.
Overview
8
8
years of professional experience
Work History
Dispatch Supervisor
United Parcel Service, UPS
10.2017 - Current
- Work front desk handing out schedules and answering a variety of call and questions
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Directed dispatching, routing, and tracking of 200 vehicles.
Intern
Cooks Children Hospital
03.2018 - 07.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Front End Retail Cashier
Chase Bank
02.2017 - 06.2017
- Maintained a clean and organized workstation, ensuring a pleasant experience for customers.
- Assisted in training new employees on cashier procedures and store policies, promoting team cohesion and efficiency.
- Balanced work priorities by assisting with tasks beyond the cashier role when needed, demonstrating versatility and commitment to overall store success.
- Displayed thorough knowledge of current promotions and discounts when interacting with customers which helped boost sales numbers.
Front Counter Cashier
McDonald's
05.2016 - 08.2016
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Reduced wait times by efficiently multitasking between cash register operation and order preparation duties.
Education
Diploma -
Arlington Heights High School
Fort Worth, TX05.2017
Associate Degree In Nursing - Nursing Practice
Texas Christian University
Fort Worth, TX05.2022
Skills
- Transportation Coordination
- Employee Training
- Attendance documentation
- Tracking of man hours
- Mentoring and training
- Proficiency in Software
- Records Maintenance
- Dispatch Coordination
- Customer Relations
- Data Entry
- Work Order Management
- Customer Service
- Effective Communications
Accomplishments
- Employee of the month UPS 2022
- Team Leader in Dispatch 2023
- Overall best intern at cooks children's 2019
- Best newcomer Chase bank 2017
Affiliations
- AHHS Softball Team (9th-12th grade)
- RBI Softball Team (10th-12th grade)
- Stealth Select Softball Team (11th grade)
- Yearbook Club (11th-12th grade)
- AVID (7th-12th) Selected member of a college prep program
- Children’s Miracle Network Softball Tournament (10th and 12th grade)
Community Service
- Trinity Trash Bash, Ensuring the cleanliness of the Trinity River, 9th-12th, 4
- Angel Tree, Counseled to organizing Christmas presents and registration for donators to the ones in need
- Boo at the Zoo, Aided with creation of fashion handmade hats
- Care Closet, Arranged clothes for those in need, 10th and 11th
- AHHS Special Olympics, Mentored a special athlete while guiding them to their events, 10th, 6
- AHHS Heights Trash Bash, Provided assistance to cleaning the Heights Campus, 10th, 4
- Saint Jude Walk, Distributed water to participants, 9th, 6
- Arlington Heights Literacy Rally, Guided students in the soft toss activity, 9th, 6
- Hispanic Exito, Aided students to selecting donated school supplies, 9th,
Hobbies and Interests
- Sports enthusiast baseball, basketball, and football
- Collector of anime and sports memorabilia
- Like to traveling and be outdoors
- Interested in building figure car models
- Frequently go to car shows
Timeline
Intern
Cooks Children Hospital
03.2018 - 07.2020
Dispatch Supervisor
United Parcel Service, UPS
10.2017 - Current
Front End Retail Cashier
Chase Bank
02.2017 - 06.2017
Front Counter Cashier
McDonald's
05.2016 - 08.2016
Diploma -
Arlington Heights High School
Associate Degree In Nursing - Nursing Practice
Texas Christian University