Anthony Espinal
SOUTH OZONE PARK,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
8
8
years of professional experience
Work History
Transport Driver
Uber Technologies Inc.
New York, NY
08.2020 - Current
- Maintained records of daily deliveries and pickups, including times, products, or services delivered.
- Adhered to safety regulations while driving vehicles on public roads.
- Followed established routes for delivery and pickup of goods.
- Communicated effectively with customers regarding delivery information or inquiries about shipments.
Dealer Service Representative
Major World
Queens, NY
02.2018 - 08.2020
- Greeted customers in person and by phone, providing prompt assistance to their inquiries.
- Provided product advice and troubleshooting support for customer issues.
- Resolved customer complaints quickly and effectively, providing a satisfactory resolution.
Assistant Manager
Worlwide Photography INC.
Queens, NY
10.2016 - 02.2018
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Education
High School Diploma -
John Adams High School
Ozone Park, NY12-2017
Skills
- Schedule Maintenance
- Safe Driving Practices
- Documentation Control
- Customer Relations
- Coordinating documents
- Strong negotiation
- Empathy and patience
- Customer service expertise
- Product understanding
- Paperwork Processing
- Corporate Social Responsibility
- Operations Management
- Compliance understanding
- Fluent Bilingual Spanish, English
Timeline
Transport Driver
Uber Technologies Inc.
08.2020 - Current
Dealer Service Representative
Major World
02.2018 - 08.2020
Assistant Manager
Worlwide Photography INC.
10.2016 - 02.2018
High School Diploma -
John Adams High School