ANTHONY EUSANIO CADY
Henderson
Summary
Dedicated professional with a strong background in customer service and technology. Proven ability to enhance customer satisfaction and loyalty through effective communication and problem-solving. Recognized as a lead producer at T-Mobile, demonstrating a commitment to excellence and results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
SALES ASSOCIATE
T-MOBILE
Henderson
01.2025 - Current
- Greet and assist customers ensuring a positive and helpful experience
- Identify customer needs and build rapport for brand loyalty.
- Demonstrate products and educate customers.
- Facilitated retail sales and ensured customer comprehension for seamless transactions.
- Store opening and closing. Count drawers, inventory sales, returns, and exchanges; prepare daily money and transaction reports and cash drawer logs
- Using digital tools, complete sales transactions, including account setup, device activation, onboarding, and payment processing
CLERICAL ASSISTANT
DUNLAP LAW ASSOCIATES
01.2022 - 12.2024
- Managed court appearance calendar, ensuring accurate scheduling and timely notifications
- Coordinated client appointments in office
- Answered phones and assisted clients
- Prepared intake documents
LIFEGUARD
IGUARD
Las Vegas
05.2023 - 09.2024
- Obtained certification as a lifeguard through a comprehensive training program.
- Earned certification for both shallow and deep water lifeguarding.
- Completed CPR certification training to provide emergency assistance.
- Completed AED certification training for emergency medical support.
- Ensure swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Maintained clean and safe environment through routine cleaning tasks.
- Provide friendly customer service to guests and address concerns.
SHOWROOM BUILD ASSISTANT
Steelhead Productions
Las Vegas
10.2021 - 04.2022
- Packed and prepared large exhibit booths for timely shipping to convention sites.
- Verified freight accuracy, confirming inclusion of all necessary materials.
- Efficiently operated scanning technology, power tools, and computers.
- In a warehouse environment requiring excellent communication skills, supported the skilled workers in completing complex tasks, resulting in high-quality finished products for clients in the exhibit industry.
SUPERVISOR
FROGGIE’S SNOW CONE SHACK
Clark County
04.2018 - 09.2021
- Managed staff to deliver quality service, ensure accurate payment processing, comply with SNHD health and safety regulations, and prepare unit for following day.
- Oversaw daily operations to ensure smooth functioning of the unit.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Complied with SNHD health and safety regulations and coordinated inspections with SNHD officials.
- Coordinated staff scheduling to optimize coverage within budget constraints.
- Checked staff time cards for accuracy and input hours in the ADP payroll system.
- Managed inventory levels to ensure adequate daily supplies.
- (family business)
SNOW CONE PREPARER
FROGGIE’S SNOW CONE SHACK
Clark County
04.2015 - 09.2017
- Provided customer service while preparing snow cones, enhancing customer satisfaction.
- Operated large snow cone machines
- Processed credit card and cash payments accurately, ensuring smooth transactions.
- Conducted end-of-day closing by cleaning equipment and securing unit, maintaining operational standards.
- Assisted with family business operations.
Education
High School -
Liberty High School
Henderson, NV01-2024
College of Southern Nevada
Las Vegas, NV03-2026
Skills
- Customer service excellence
- Product knowledge
- Office administration
- File management
- Attention to detail
- Technology proficiency
- Data analysis
- Problem solving
- Compliance awareness
- Effective communication
- Eagerness to learn
Certification
- OSHA 10/NV OSHA
- Life Guard
- CPR
- AED
Introduction
A hard-working and passionate job seeker, who possesses a positive attitude, outgoing personality, excels in all phases of technology, strong customer service background, excellent interpersonal, verbal, written, and listening communication skills, fast learner, and eager to obtain a public sector position. In my current position with T Mobile, I am consistently the lead producer locally, nationwide and twice worldwide.
Timeline
SALES ASSOCIATE
T-MOBILE
01.2025 - Current
LIFEGUARD
IGUARD
05.2023 - 09.2024
CLERICAL ASSISTANT
DUNLAP LAW ASSOCIATES
01.2022 - 12.2024
SHOWROOM BUILD ASSISTANT
Steelhead Productions
10.2021 - 04.2022
SUPERVISOR
FROGGIE’S SNOW CONE SHACK
04.2018 - 09.2021
SNOW CONE PREPARER
FROGGIE’S SNOW CONE SHACK
04.2015 - 09.2017
High School -
Liberty High School
College of Southern Nevada