Wanita Lawson
My Cleaning Ladies
Chaska,MN
27
years of professional experience
Dedicated sales associate with exceptional customer service skills, known for enhancing customer satisfaction and streamlining operations. Proven ability to build strong relationships and optimize inventory management.
Work History
Sales Associate
2 Years 4 Months- Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
- Maintained up-to-date knowledge of hemp products, ensuring accurate information delivery to customers.
- Collaborated with team members to streamline sales processes, improving customer service efficiency.
- Executed daily inventory management tasks, optimizing stock levels and reducing discrepancies.
- Implemented visual merchandising strategies to enhance product presentation and drive sales engagement.
- Developed strong customer relationships through personalized service and follow-up communications.
Owner-housecleaner
20 Years 7 Months- Oversaw daily operations, ensuring high-quality cleaning services and customer satisfaction.
- Trained and mentored team members on best practices for cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies, maintaining optimal stock levels to support operations.
- Analyzed client feedback to identify areas for service improvement and implement necessary changes.
- Established strong relationships with clients, enhancing retention through personalized service.
Customer Sales and Service Expert
6 Years 2 Months- Delivered exceptional customer service, resolving inquiries and issues efficiently.
- Assisted customers in selecting products, enhancing overall satisfaction and retention.
- Educated clients on services and promotions, increasing awareness and engagement.
- Managed billing inquiries, ensuring accuracy and prompt resolution of disputes.
- Trained new staff on best practices for customer interaction and system navigation.
- Organized detailed sales reports, tracking progress against targets, identifying areas for improvement, and implementing corrective action plans as needed.
Education
Associate of Arts - General Studies
Skills
Customer service excellence
Customer service
Inventory tracking
Analytical skills
Cleaning techniques
Interpersonal communication
Dependable attendance
Customer support excellence
Sanitation practices
Stock management
Timeline
Sales Associate
Nothing But Hemp
04.2024 - CurrentRead More
Owner-housecleaner
My Cleaning Ladies
01.2006 - CurrentRead More
Customer Sales and Service Expert
Frontier Communications
01.2000 - 03.2006Read More
Dakota County Technical College
Associate of Arts from General Studies
Read More