Fernanda Castillo
West Palm Beach,FL
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
AWARDS AND CERTIFICATIONS
- CPR Certified ( 2022 & 2025 )
- Pharmacy Technician ( 2025 )
- Certified Medical Administrative Assistant ( 2024)
Overview
1
1
year of professional experience
Work History
Barista
GONG CHA Tea
06.2024 - Current
- Provided exceptional customer service, ensuring positive experiences for all customers.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management, monitoring stock levels and freshness of ingredients.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Education
Forest Hill Community High School
West Palm Beach, FLSkills
- Time management
- Friendly and outgoing
- Attention to detail
- Team leadership
- Cash handling
- Problem-solving
- Active listener
- Fluent in spanish and english
- Sales expertise
- Multitasking and organization
Timeline
Barista
GONG CHA Tea
06.2024 - Current
Forest Hill Community High School
Similar Profiles
Phuc NguyenPhuc Nguyen
Regional Franchise Development Manager at Gong Cha Tea LLCRegional Franchise Development Manager at Gong Cha Tea LLC
Nosa EsiNosa Esi
Boba Barista at GONG CHA TeaBoba Barista at GONG CHA Tea
BENJAMIN TRANBENJAMIN TRAN
Barista at GONG CHA TeaBarista at GONG CHA Tea
Andrew CastroAndrew Castro
Packer at Fresh RealmPacker at Fresh Realm
Joseph Frunzi IVJoseph Frunzi IV
Custom Cabinet Maker at RG Woodworks Inc.Custom Cabinet Maker at RG Woodworks Inc.