Proactive warehouse professional with a solid background in inventory management and customer service. Experienced in training team members and ensuring adherence to safety protocols. Ready to enhance operational efficiency and contribute to team success.
Overview
10
10
years of professional experience
Work History
Warehouse Specialist
Ace Hardware
Gansevoort, New York
03.2023 - Current
Loaded and unloaded freight using forklifts and pallet jacks.
Inspected incoming shipments for accuracy and damage.
Maintained clean and safe work environment following safety protocols.
Communicated effectively with team to coordinate workflow processes.
Documented freight movement to maintain accurate inventory records and streamline operations.
Used boards and pallets to stack freight at designated locations.
Inspected shipments for damages or discrepancies prior to loading and unloading.
Identified damaged products during unloading process and reported them immediately.
Verified loads against shipping papers to ensure accuracy and prevent discrepancies.
Operated powered industrial equipment such as forklifts safely and efficiently in accordance with company policies and procedures.
Store manager
Cumberland Farms
Scotia , NY
10.2015 - 10.2023
Managed daily store operations and ensured excellent customer service.
Trained and mentored new team members on store policies to ensure adherence and improve service quality.
Implemented promotional displays to increase product visibility and attract customer interest.
Handled customer inquiries and resolved complaints promptly.
Coordinated staff schedules to optimize coverage during peak hours and enhance customer service.
Conducted regular audits to ensure compliance with company standards.
Recruited, trained and supervised new employees.
Store manager
Stewarts
Saratoga Springs, New York
09.2022 - 02.2023
Managed daily store operations and ensured excellent customer service.
Conducted daily store operations, including opening and closing procedures and cash handling.
Oversaw inventory management and restocked shelves regularly.
Trained and mentored new team members on store policies.
Recruited, trained and supervised new employees.
Coordinated staff schedules to ensure adequate coverage during peak hours.
Handled customer inquiries and resolved complaints promptly.
Implemented promotional displays to enhance product visibility.
Maintained store cleanliness and organized merchandise effectively.
Conducted regular audits to ensure compliance with company standards.