Anthony Flores
El Paso,,Texas
Summary
Dynamic, motivated professional with exceptional interpersonal, customer service, and management skills. I’ve supported business growth by bringing creative ideas, building strong relationships, providing tailored solutions, and training employees to reach their potential. With a BBA in Accounting and a Marketing minor, I offer financial expertise, hands-on experience, and a proven record of success in sales, marketing, and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Management Assistant
Enterprise Holdings
El Paso, Texas
2023 - Current
- Selected as a top performer among hundreds of employees by exceeding sales targets and customer satisfaction.
- Planned and coordinated daily operations to ensure efficient workflow.
- Guided new employees through training, and contributed to their success as top performers.
- Established lasting relationships with signed accounts by delivering individualized support and proactive solutions.
Customer Care Representative
Academy Sports + Outdoors
Remote
2022 - 2023
- Resolved customer complaints and ensured satisfaction through effective communication.
- Processed orders and managed returns efficiently using company systems.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
Sales & Logistics
West Elm
El Paso, Texas
2019 - 2020
- Received company-wide recognition for exceptional customer service.
- Consistently hit and exceeded sales goals, averaging $5,000 in weekly sales.
- Assisted with the receiving of inventory, and reconciled it with the receiving report to ensure all items were accounted for.
- Developed engaging content for social media platforms to promote promotions, and events.
Education
BBA - Accounting, Minor in Marketing
The University of Texas At El Paso
El Paso, TX05-2023
Skills
- Customer service
- Attention to detail
- Employee training
- Accounting basics
- Effective communication
- Trustworthiness and integrity
- Marketing
- Problem solving
Timeline
Management Assistant
Enterprise Holdings
2023 - Current
Customer Care Representative
Academy Sports + Outdoors
2022 - 2023
Sales & Logistics
West Elm
2019 - 2020
BBA - Accounting, Minor in Marketing
The University of Texas At El Paso