Anthony Ford
COLUMBIA,SC
Summary
Accomplished in warehouse operations and logistics. Possesses exceptional organizational skills and attention to detail. Willing to go the extra mile to meet tight deadlines and reach company goals.
Safety-conscious, trustworthy, dependable and professional in both demeanor and appearance.
Energetic operator focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms. Enhances skills and knowledge by completing all offered training opportunities and continuing education courses.
Dedicated Route Driver trained in traffic laws, vehicle maintenance and defensive driving. Superb sense of direction and clean driving record.
Reliable courier driver and manager committed to completing deliveries quickly, efficiently and safely. Offers 15 years in a distribution environment.
Dynamic and results-oriented delivery professional specializing in business operations and transportation management. Excels in client relations.
Punctual and professional Driver possessing and clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Willing to work any shifts, including weekends and holidays.
Overview
21
21
years of professional experience
Work History
Prepared Foods Team Member
Whole Food Market
02.2022 - Current
- Maintained high level of efficiency in fast-paced work environment.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Greeted customers with friendly demeanor to enhance positive guest experience.
- Organized food and products by date and maintained adequate supplies.
- Stocked food items upon manger request and adhered to food safety standards at all times.
- Prepared menu orders for customers, ensuring quality and visual presentation.
- Prepared food items by following recipes and product directions.
- Maintained high personal grooming standards and uniform presentation.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Delivery Courier
Self, Amazon Flex, Roadie, Spark, Uber, Door Dash
01.2020 - Current
- Greeted recipients, delivered package, parcels, food and acquired proper signatures for all deliveries.
Lead Utility
Aramark
07.2019 - 12.2020
- Located and picked merchandise weighing up to 50 pounds to fulfill daily customer orders
- Used hand trucks, forklifts complete tasks and transport items
- Examined incoming materials and compared to documentation for accuracy and quality
Dietary Supervisor
Pine Grove Youth Academy
07.2018 - 07.2019
- Servsafe Certified
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices
- Developed team communications and information for meetings
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
- Saved $800 weekly by researching and implementing cost-saving initiatives and creating fresh new approaches to long-standing problems
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Monitored social media and online sources for industry trends
- Maintained dietary systems for menu management and nutritional data
Assistant Unit Director
Bojangles' Famous Chicken 'n Biscuits
07.2017 - 07.2018
- Consistently provided friendly guest service and heartfelt hospitality
- Demonstrated integrity and honesty while interacting with guests, team members and managers
- Greeted customers and provided excellent customer service
- Maintained high standards of customer service during high-volume, fast-paced operations
- Built loyal clientele through friendly interactions and consistent appreciation
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Assembled food orders while maintaining appropriate portion control
- Verified that prepared food met all standards for quality and quantity
- Handled currency and credit transactions quickly and accurately
- Strictly followed all cash, security, inventory and labor policies and procedures
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
- Reported to each shift on time and ready to work
- Communicated openly and honestly with the management team during each shift to ensure it ran smoothly
CSR
Teleperformance
05.2015 - 07.2017
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Receiving and sorting incoming payments with attention to credibility
- Managing the status of accounts and balances and identifying inconsistencies
- Provide solutions to any relative problems of clients
- Write thorough reports on billing activity with clear and reliable data
- Serve as the first point of contact for customers seeking technical assistance over the phone
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process
- Direct unresolved issues to the next level of support personnel
Courier Driver
Courier Express
05.2008 - 05.2015
- Loaded and unloaded delivery van per shift
- Loaded truck and properly secured items to prevent damage during transportation
- Completed on-time deliveries by choosing the best and most efficient routes
- Loaded and secured items in trucks
- Operated heavy material handing equipment such as fork trucks and cranes
- Completed all documentation neatly and accurately
- Completed and submitted all necessary logs and paperwork on a daily basis
Operations Manager
DHL Global Forwarding
01.2003 - 05.2008
- Verified each delivery against shipping instructions before delivering to customers
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Submitted receipts and money received from deliveries at the end of each shift
- Verified that vehicle inspection stickers and registrations were current
- Fostered positive working relationships with customers by responding to their questions and concerns
- Interpreted maps and followed written and verbal directions
- Recorded truck plate Number and mileage on receipt when refueling
Education
Associate of Science - Engineering
Midlands Technical College - Airport Campus
West Columbia, SCSkills
- Customer-oriented
- Certified Fork Lift Driver
- Safety-conscious
- Map reading and navigation skills
- Commercial driving expertise
- Safe driver in adverse conditions
- Safe driver training
- Adept at record keeping
- Strong math aptitude
- Advanced planning
- Clean MVR
- Knowledge of state roads and highways
- Freight expertise
- Logistics knowledge
- Organized
Timeline
Prepared Foods Team Member
Whole Food Market
02.2022 - Current
Delivery Courier
Self, Amazon Flex, Roadie, Spark, Uber, Door Dash
01.2020 - Current
Lead Utility
Aramark
07.2019 - 12.2020
Dietary Supervisor
Pine Grove Youth Academy
07.2018 - 07.2019
Assistant Unit Director
Bojangles' Famous Chicken 'n Biscuits
07.2017 - 07.2018
CSR
Teleperformance
05.2015 - 07.2017
Courier Driver
Courier Express
05.2008 - 05.2015
Operations Manager
DHL Global Forwarding
01.2003 - 05.2008
Associate of Science - Engineering
Midlands Technical College - Airport Campus
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