Sean Rose
Easthampton,MA
Summary
Results-driven Manager with extensive experience in sales and resource management, dedicated to enhancing team performance and operational efficiency. Proven track record in cash handling, team leadership, and delivering exceptional customer service while achieving measurable results. Known for fostering collaboration and process optimization in fast-paced environments. Available for flexible scheduling, including weekends and holidays, contributing to team success with a proactive and detail-oriented approach.
Overview
9
9
years of professional experience
Work History
Prepared Foods Team Member
River Valley Cooperative
Easthampton, MA
05.2022 - 11.2024
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Prepared products for retail sale by weighing and packaging specified amounts.
- Filled hot case and rotated stock for maximum sales and consumer safety.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Sliced meat, and poultry for sale at the deli and prepared food.
- Replenished and organized department supplies throughout each shift.
- Fulfilled orders quickly to accomplish daily orders, pre-orders, and catering
Prepared Foods Shift Leader
River Valley Cooperative
Easthampton, MA
10.2022 - 11.2024
- Supervised and led employees to maintain productivity and customer service levels.
- Addressed emergencies efficiently when supervisor was unavailable.
- Distributed responsibilities among staff and oversaw execution.
- Elevated sales figures through detailed explanations of offerings, promotions and pricing.
- Assisted team members with developmental advice to boost performance.
- Trained team members to enhance productivity and minimize workplace incidents.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Night Manager
Dominos Pizza Inc.
Northampton, MA
06.2018 - 04.2022
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
- Oversaw general upkeep of public areas and restrooms.
- Reviewed register count and bank deposits for proper amounts of currency.
Cook
Roberto's
Northampton, MA
11.2021 - 02.2022
- Chopped, diced and sliced vegetables and fruit ahead of dinner rush.
- Replenished food items from inventory and rotated ingredients.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Head Dishwasher and Line Cook
Sylvester's Restaurant
Northampton, MA
10.2021 - 02.2022
- Kept stations stocked and ready for use to maximize productivity.
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Student
Umass Amherst
Amherst, MA
09.2015 - 11.2019
- Used library and scholarly databases to locate reliable resources.
- Contributed to development, planning and completion of project initiatives.
- Leveraged excellent project management and leadership skills at school to coordinate group activities, complete projects and expand knowledge.
- Obtained and organized files and research papers to make important documents easier to find.
- Coordinated various events and activities to support operations of student organizations.
- Leveraged Microsoft Word and PowerPoint to prepare reports, presentations and articles.
Kayak Instructor
Zoar Outdoor Paddlesports
Charlemont, MA
07.2017 - 09.2018
- Evaluated student progress and adjusted learning plans to foster progress.
- Encouraged students to explore individual learning opportunities to expand knowledge of subject areas.
- Assessed student needs in context of qualifications, limitations, abilities and interests.
Education
Some College (No Degree) - Resource Economics
University of Massachusetts Amherst
Amherst, MASkills
- Conflict Resolution
- Technical Troubleshooting
- Effective Organizational Skills
- Problem-Solving Skills
- Customer Engagement Skills
- Enthusiastic Professional Demeanor
- Prioritizing Tasks in High-Stress Environments
- Goal-Oriented Dependability
- Team leadership
Affiliations
- I love to white water kayak and just be in the outdoors.
- I also really enjoy the game of Ice Hockey. I have been playing since the age of 6 years old.
Accomplishments
- I received National Honor Society in High School
- I was also the starting Ice hockey goalie for the varsity team several years.
- In high school a company named wave sport sponsored me to be on their professional kayaking team.
Timeline
Prepared Foods Shift Leader
River Valley Cooperative
10.2022 - 11.2024
Prepared Foods Team Member
River Valley Cooperative
05.2022 - 11.2024
Cook
Roberto's
11.2021 - 02.2022
Head Dishwasher and Line Cook
Sylvester's Restaurant
10.2021 - 02.2022
Night Manager
Dominos Pizza Inc.
06.2018 - 04.2022
Kayak Instructor
Zoar Outdoor Paddlesports
07.2017 - 09.2018
Student
Umass Amherst
09.2015 - 11.2019
Some College (No Degree) - Resource Economics
University of Massachusetts Amherst
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