Eleajah Thompson
Milwaukee,Wisconsin
Summary
Deliver exceptional service in fast-paced environments, consistently exceeding performance metrics. Manage food preparation and safety with meticulous attention to detail, ensuring quality and efficiency. Build strong relationships with customers and team members, contributing to a positive and productive work atmosphere.
Overview
9
9
years of professional experience
Work History
Prepared Foods Team Member
Whole Food Market
02.2025 - Current
- Prepared and cooked pizzas following established recipes and quality standards.
- Managed inventory of ingredients to ensure fresh supplies for daily operations.
- Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
- Provided support during peak hours, effectively managing increased workload without compromising quality or speed of service.
- Offered product samples to customers, generating additional sales through taste-testing.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled high-stress situations with professionalism, effectively resolving disputes and maintaining a positive customer experience.
- Operated kitchen equipment to ensure efficient pizza production.
- Prepared large quantities of food according to standardized recipes and safety guidelines, ensuring consistent quality and compliance.
- Complied with company policies and procedures, enhancing store reputation for service excellence and quality products.
AOI Operator
Photronics
05.2022 - 03.2025
- Reduced equipment downtime by troubleshooting and performing timely repairs, ensuring operational continuity.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Enforced strict adherence to safety guidelines and protocols, maintaining a safe working environment for all team members.
- Met or exceeded performance targets while upholding health, safety, and environmental regulations, contributing to overall workplace compliance.
- Proven ability to learn quickly and adapt to new situations.
Shipping and Receiving
Photronics
03.2022 - 03.2025
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Monitored shipment schedules to ensure timely delivery, expediting when necessary and proactively communicating variances to customers.
- Managed high-volume paperwork, collaborating with administrators to swiftly resolve invoicing and shipping issues.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Order Writer
Gas Station
01.2021 - 05.2022
- Maintained current knowledge of products, pricing, and promotions, facilitating accurate order placement for customers.
- Collaborated with warehouse personnel to streamline inventory management initiatives, ensuring adequate stock levels for timely order fulfillment.
- Met or exceeded performance metrics by effectively prioritizing tasks and maintaining organization in a fast-paced environment.
Cashier
Gas station
12.2020 - 05.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Balanced cash drawer consistently, ensuring accuracy in end-of-shift accounting.
- Greeted customers and addressed needs promptly to enhance shopping experience.
- Adapted schedule and took on extra shifts to support operational demands.
Team Member
Subway
12.2020 - 03.2021
- Resolved customer complaints promptly and professionally to ensure customer satisfaction.
- Completed tasks accurately and on time to support overall team objectives.
- Maintained clean, organized, and safe work areas to enhance team efficiency and safety.
- Developed strong cooperative relationships with coworkers and managers.
- Learned all required tasks quickly to maximize performance.
Cashier
KFC
01.2017 - 12.2020
- Operated cash register for cash, check, and credit card transactions, ensuring high accuracy and efficiency.
- Greeted customers entering store and addressed needs promptly, enhancing overall shopping experience.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, fostering stronger customer relations and loyalty.
Busser/Server
Devon's Seafood & Grill
09.2017 - 03.2018
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Monitored customers to promptly identify departing guests and clear tables for quick turnover.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Managed time effectively while handling multiple tasks concurrently.
Hostess/Kitchen
bd's Mongolian Grill
01.2017 - 08.2017
- Welcomed customers as first point of contact and seated them according to rotation to ensure smooth flow.
- Welcomed guests at front entrance and seated them efficiently.
- Clarified menu items and accommodated special requests to support servers and enhance guest satisfaction.
- Prepared and presented food attractively to enhance customer experience.
- Kept grill station clean and organized to ensure smooth cooking operations.
- Adjusted cooking times to meet menu specifications.
Education
High school diploma -
Milwaukee High School Of The Arts
Milwaukee, WI05-2020
Skills
- Meal Preparation
- Food Preparation
- Food Safety
- Cooking
- Food Quality Control
- Food Production
- Cash Handling
- Cashiering
- Customer Service
- Guest Services
- Serving Experience
- Host/Hostess
- Busser
- Cleaning Experience
- Kitchen Experience
- Restaurant Experience
- Catering
- Product Display
- Product Promotion
- Shift Management
- Management
- Supervising Experience
- Staff Management
- Restaurant Management
- Workflow Optimization
- Time management
- Inventory management
- Team collaboration
- Leadership
- Communication skills
- Interpersonal communication
- Interactive communication
- Problem solving
- Conflict resolution
- Team collaboration
- Recipe execution
- Conflict resolution
- Food Quality Control
- Client Engagement
Languages
- Spanish
- Chinese
Personal Information
Timeline
Prepared Foods Team Member
Whole Food Market
02.2025 - Current
AOI Operator
Photronics
05.2022 - 03.2025
Shipping and Receiving
Photronics
03.2022 - 03.2025
Order Writer
Gas Station
01.2021 - 05.2022
Cashier
Gas station
12.2020 - 05.2022
Team Member
Subway
12.2020 - 03.2021
Busser/Server
Devon's Seafood & Grill
09.2017 - 03.2018
Cashier
KFC
01.2017 - 12.2020
Hostess/Kitchen
bd's Mongolian Grill
01.2017 - 08.2017
High school diploma -
Milwaukee High School Of The Arts