Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Anthony Ficara

Indian Trail,NC

Summary

Outgoing Server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having stellar attendance record and always delivering exceptional customer service.

Overview

3
3
years of professional experience

Work History

Server

Greco Fresh Grille
Matthews, NC
08.2020 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Cook Shift Leader

MOOYAH Burgers, Fries & Shakes
Matthews, NC
03.2019 - 07.2020
  • Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.

Education

Bachelor of Science - Economics

Duke University
Durham, NC
05.2025

High School Diploma -

Weddington High School
Matthews, NC
06.2020

Skills

  • Warm and Friendly
  • Waiting Tables
  • Special Requests and Substitutions
  • Transactions and Cash Handling
  • Dining Room Cleaning and Upkeep
  • Able to Lift 30 Pounds
  • Age Verification
  • PPE Guideline Compliance
  • Menu Memorization and Presentation
  • Conflict and Complaint Resolution
  • Cool Under Pressure
  • Food Preparation and Safety
  • Energetic and Outgoing

Languages

French
Limited Working

Timeline

Server

Greco Fresh Grille
08.2020 - 08.2022

Cook Shift Leader

MOOYAH Burgers, Fries & Shakes
03.2019 - 07.2020

Bachelor of Science - Economics

Duke University

High School Diploma -

Weddington High School

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Anthony Ficara