ANTHONY FULLER JR
Boston,USA
Summary
Dynamic, technical problem-solver, and results-driven IT professional with over 10 years of experience in Computer Systems Administration and IT Network Infrastructure service support. Proven ability to implement integrated IT solutions to optimize operational efficiency and support business objectives. Expertise in delivering exceptional customer service and ensuring project success in B2B and W9 contract environments. Skilled in managing teams, resolving complex IT issues promptly, and upholding project timelines. Committed to maintaining high standards of productivity and scalability in project management. Extensive experience in systems administration, network infrastructure, and IT service delivery.
Overview
18
18
years of professional experience
Work History
Business Owner
Fulltec Consultants Inc
Concord, USA
2021.08 - Current
- Extensive installation experience in network infrastructure support, telecom, and structured low-voltage cabling
- Counseling customers on basic computer instructions of hardware and software, voice & data
- Providing Smart-Hands support and technical consulting
- Managing a team of over seven technicians
- Profiling on IT marketplace platforms such as Field Nation and Work Market, Inc
- Integrating networking hardware: racks, servers, routers, switches, network terminal devices, PBX systems
- Performing telecom service and troubleshooting of analog/Digital phone setups via 66/110 Block connections
- Leveraging primary skills as a Cisco Certified Tech, experienced with Cisco products and other network hardware products
- Maintaining repairs and upgrades on computer and laptop software and hardware for customers
Network Deployment Technician
Reliable IT
, USA
2016.01 - Current
- Company Overview: Contractor
- Performed data, voice, and network installations
- Administered computer services
- Configured and installed network infrastructure
- Provided technical support and guidance to users
- Contractor
IT Field Service Support Technician
Work Market inc.
, USA
2011.08 - Current
- Installation and assistance with VOIP projects
- Execution of Network cutovers; Test & Turn up circuits for Sites:
- Management of a team of qualified and certified technicians
- Installation of Data/Voice cabling for small-to-medium sized companies
- Assisting business customers with IT Office Deployments
- Building of Network Data Closets: racks, servers, routers, switches, CPE/ PBX equipment
- Telecommunication service assistance with installation, configuration and troubleshooting experience
- Quality customer service as prime basis of service with any and all clients and customers for continued relationships
IT Field Service Support Technician
Field Nation Inc
, USA
2011.03 - Current
- Installation and assistance with VOIP projects
- Execution of Network cutovers; Test & Turn up circuits for Sites:
- Management of a team of qualified and certified technicians
- Installation of Data/Voice cabling for small-to-medium sized companies
- Assisting business customers with IT Office Deployments
- Building of Network Data Closets: racks, servers, routers, switches, CPE/ PBX equipment
- Telecommunication service assistance with installation, configuration and troubleshooting experience
- Quality customer service as prime basis of service with any and all clients and customers for continued relationships
Network Infrastructure Technician
Presidio
Lexington, USA
2017.04 - 2019.02
- Company Overview: Contractor at Fresenius Medical Care
- Maintained and coordinated shipment schedules of CMAC hardware
- Assembled and configured network racks
- Collaborated with the Data Center team
- Configured and shipped Cisco and Aruba hardware
- Contractor at Fresenius Medical Care
Technology Upgrade Technician
Retail Technology Group
Woburn, USA
2015.01 - 2015.12
- Company Overview: Contractor at Panera Bread
- Led implementation of Panera Bread 2.0 upgrades
- Collaborated with internal teams
- Delivered technical support and troubleshooting
- Conducted training sessions for Panera Bread staff
- Contractor at Panera Bread
Network Technician
Logicom USA
, USA
2011.09 - 2011.09
- Installed and performed initial configuration of ADTRAN routers and switches
- Traveled extensively across New England
- Conducted testing and quality assurance checks
- Collaborated with team members and clients
Network Printer Technician
Native Staffing
, USA
2010.01 - 2010.01
- Company Overview: Contractor at Siemens
- Installed and configured Lexmark network printers
- Integrated new printers into the LAN
- Conducted testing and troubleshooting
- Provided user training and documentation
- Contractor at Siemens
VOIP Upgrade Technician
Black Box Network Services
MA Local, USA
2009.01 - 2009.12
- Company Overview: contactor
- Executed network VOIP upgrade installations
- Installed and configured Cisco 2900 Routers and 2950 switches
- Installed new CAT 5 cabling
- Updated and extended demarcation locations
- Contactor
Network Technician
WorldLink
MA Local, USA
2009.01 - 2009.12
- Company Overview: Contractor
- Documented and labeled network equipment and cables
- Managed de-installation of outdated Cisco equipment
- Integrated and configured Cisco 3750 switches
- Reorganized and re-assigned patch cabling
- Contractor
PC Technician
The Go2IT Group
MA Local, USA
2008.09 - 2008.09
- Company Overview: Contractor
- Upgraded workstations at Merrill Lynch
- Installed and configured wireless product scanners for OfficeMax
- Configured workstations and laptops for IBM
- Contractor
Desktop Support Analyst
CompuCom
Cambridge, USA
2008.05 - 2008.05
- Company Overview: Contractor at Philips
- Converted Philips domain server to new domain using script converge tool, ensuring seamless transition
- Migrated Lotus Notes to Outlook Exchange with minimal disruption to end-user communication
- Troubleshot, configured, and installed Outlook on workstations/laptops for optimal performance
- Archived and transferred Lotus Notes data to new Outlook system, maintaining data integrity
- Contractor at Philips
Desktop Support Specialist
State Street Bank
Quincy, USA
2007.05 - 2007.10
- Company Overview: Contractor
- Implemented State Street Express card readers across organization for seamless integration
- Installed card readers, configured Express Reader software on Windows 2000/XP machines
- Deployed, set up, and configured computer equipment for new employees, standardizing with State Street image
- Provided tech support, upgrades, restoration, custom PC/laptop builds with VPN/encryption
- Contractor
Computer Technician
Partners HealthCare
Somerville, USA
2007.04 - 2007.04
- Conducted hardware repairs and upgrades on new and existing workstations
- Assembled PCs/laptops using proprietary imaging software, managing batches efficiently
- Installed and configured Microsoft Office, Windows 2000/XP on computers and laptops
- Remotely configured wireless network software to ensure connectivity and security
Education
Associate of Science -
Bunker Hill Community College
Boston, Massachusetts01.2011
Network Administration Program - Network And System Administration
Network Technology Academy Institute
Malden, MA01.2009
Workforce Development Technical Program - Computer And Information Sciences
Sullivan & Cogliano
Waltham, MA01.2001
Computer Support Specialist - Computer And Information Sciences
Veterans Technical Institute
Boston, MA1996-09
Skills
- Windows 10
- Windows 11
- Windows Server 2003
- Windows Server 2008
- Linux
- Fedora 7
- Ubuntu
- Mac OS X
- Cisco routers
- Cisco switches
- Adtran routers
- Network cards
- Hard drives
- Memory modules
- Linksys wireless routers
- VOIP phone devices
- Network cables
- Network printers
- Scanners
- Cisco PRIME
- APIC-EM
- Cisco IOS
- VPN
- VNC
- TeamViewer
- Putty
- MS Office suite
- MS Office 365
- Ethernet networking
- Wireless networking
- Local Area Networks
- Wide Area Networks
- VLANS
- DSL
- T1
- MPLS
- ISP CIRCUIT technologies
- Voice over IP
- PBX systems
- TCP/IP stack
- DNS
- DHCP
- POP3
- SMTP
- FTP
- Telnet
- TFTP
- ICMP
- RIP
- EIGRP
- OSPF
Timeline
Business Owner
Fulltec Consultants Inc
2021.08 - Current
Network Infrastructure Technician
Presidio
2017.04 - 2019.02
Network Deployment Technician
Reliable IT
2016.01 - Current
Technology Upgrade Technician
Retail Technology Group
2015.01 - 2015.12
Network Technician
Logicom USA
2011.09 - 2011.09
IT Field Service Support Technician
Work Market inc.
2011.08 - Current
IT Field Service Support Technician
Field Nation Inc
2011.03 - Current
Network Printer Technician
Native Staffing
2010.01 - 2010.01
VOIP Upgrade Technician
Black Box Network Services
2009.01 - 2009.12
Network Technician
WorldLink
2009.01 - 2009.12
PC Technician
The Go2IT Group
2008.09 - 2008.09
Desktop Support Analyst
CompuCom
2008.05 - 2008.05
Desktop Support Specialist
State Street Bank
2007.05 - 2007.10
Computer Technician
Partners HealthCare
2007.04 - 2007.04
Associate of Science -
Bunker Hill Community College
Network Administration Program - Network And System Administration
Network Technology Academy Institute
Workforce Development Technical Program - Computer And Information Sciences
Sullivan & Cogliano
Computer Support Specialist - Computer And Information Sciences
Veterans Technical Institute