James Hand
Guntersville
Summary
Experienced with network administration, system security, and technical support. Utilizes advanced troubleshooting techniques to resolve IT issues efficiently. Knowledge of various operating systems, software applications, and hardware configurations to ensure seamless operations.
Overview
17
17
years of professional experience
Work History
Business Owner
Valor Phone Unlimited
09.2018 - Current
- Manages various aspects of the business, including financial management, marketing and sales, and customer service.
- Play a key role in employee management, planning new initiatives, and addressing technology issues.
- Define the business's vision, roadmap, and made strategic decisions.
Carpenter
Paradise Builders
11.2011 - 09.2018
- Constructed or repaired the framework of commercial, residential, and industrial buildings.
- Determined the dimensions of the framework to be constructed, measured, and cut the required building materials accordingly, and assembled the materials to form the framework.
Computer Detection Systems Repair
U.S. Army
02.2008 - 11.2011
- Performed maintained and repaired on a variety of critical systems and equipment, including microcomputers and electromechanical telecommunications equipment, field artillery digital devices, Global Positioning System receivers, night vision devices/equipment, and laser and fiber optic systems.
- Installed and reinstalled Windows on PC.
- Honorable Discharge
Education
Bachelor of Science - Business Administration/ Management
COLORADO TECHNICAL UNIVERSITY
Colorado Springs, CO12.2020
Associate in Science (A.S.) - Management
COLORADO TECHNICAL UNIVERSITY
Colorado Springs, CO06.2020
Skills
- Windows 10
- Windows 11
- Windows Server editions
- Troubleshooting
- Diagnosis
- Repair
- Desktops
- Laptops
- Servers
- Printers
- Peripherals
- Hardware installation
- Hardware upgrades
- Attention to detail
- Customer service
Additional Skills - Technical Skills
Windows (Various version 10, 11, Server editions), Troubleshooting, diagnosis, and repair of desktops, laptops, servers, printers, and other peripherals., Hardware installation and upgrades.
Timeline
Business Owner
Valor Phone Unlimited
09.2018 - Current
Carpenter
Paradise Builders
11.2011 - 09.2018
Computer Detection Systems Repair
U.S. Army
02.2008 - 11.2011
Associate in Science (A.S.) - Management
COLORADO TECHNICAL UNIVERSITY
Bachelor of Science - Business Administration/ Management
COLORADO TECHNICAL UNIVERSITY
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