Anthony Garcia
Springville,UT
Summary
Adept at navigating complex billing systems and enhancing patient relations, I significantly improved invoice accuracy and patient satisfaction at Platinum Dental. My expertise in dispute resolution and effective communication, coupled with a proven ability to manage high-volume billing tasks, positions me as a valuable asset to any revenue cycle management team.
My experience as a PRS at the U of U Hospital has given me patient resolution and problem solving skills. Alongside with expertise experience involving patient charts,insurance and the use of Epic software.
Management as a cricket manager has given me matureness and dedication to detail in every project and goal I work in.
Overview
3
3
years of professional experience
Work History
Revenue Cycle Management Biller
Platinum Dental
05.2024 - Current
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Appeal insurance decisions and provide information in the most professional and outstanding way
- Recently promoted to tier 3 Payment poster and appeals team manager
- Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
Patient Relations Specialist
Moran Eye Center Pediatric Ophthalmology
05.2023 - 05.2024
- Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
- Contributed to a positive work environment by maintaining a professional attitude and offering assistance where needed.
- Check In, check out patients and update insurance and chart information.
- Schedule appointments and work with patients needs.
- Be able to fully understand Epic
- Maintained confidentiality of sensitive patient information in compliance with HIPAA regulations.
- Facilitated the resolution of billing issues by collaborating with financial departments and advocating on behalf of patients when necessary.
- Coordinated appointments, referrals, and insurance authorizations for seamless transitions between services.
Membership and Billing Specialist
Vasa Fitness
03.2023 - 04.2024
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Developed and maintained billing procedures to make timely payments.
Sales Associate and Manager
Cricket Wireless
02.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
General Associates Degree - General
Itineris Early College Highschool
West Jordan, UT05.2022
Skills
Billing
Data entry proficiency
Regulatory Compliance
Invoice Processing
Payment tracking
Dispute Resolution
Billing systems and software
Claim submission
Multitasking
Problem-solving abilities
Attention to Detail
Reliability
Effective Communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Revenue Cycle Management Biller
Platinum Dental
05.2024 - Current
Patient Relations Specialist
Moran Eye Center Pediatric Ophthalmology
05.2023 - 05.2024
Membership and Billing Specialist
Vasa Fitness
03.2023 - 04.2024
Sales Associate and Manager
Cricket Wireless
02.2022 - 03.2023
General Associates Degree - General
Itineris Early College Highschool
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